Office Dynamics

NOVEMBER 19, 2015

Part of what we do is provide tools and services to administrative professionals to enhance the quality of their work-life that promote administrative excellence. We offer high level coaching, onsite workshops, an annual conference for administrative excellence, an executive assistant boot camp and more.

Training 100

Training Administrative Professionals 2015 AT&T 100

Office Dynamics

MARCH 21, 2017

Administrative professionals are always asking us what it takes to really stand out in the workplace. Hone Your Professional Trademark. When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. After all, it’s a competitive market out there!

Skills 203

Skills Administrative Professionals 2017 Training 203

Laughing all the Way to Work

JANUARY 19, 2009

.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"

Training 100

Training Time Zones IAAP Meeting Minutes 100

Office Dynamics

APRIL 15, 2015

Administrative professionals are strategic partners in business success. “Administrative” cannot be separated from “professional.” Succession planning for administrative professionals is critically necessary to ensure future success in every industry and every business regardless of size.

International 100

International Administrative Professionals Assertiveness Etiquette 100

Office Dynamics

MARCH 17, 2017

It has nothing to do with your title or pay grade; it’s about who you are as a professional. The wow factor is a term we use in the World Class Assistant™ certificate program to describe the powerful executive presence that the most successful administrative professionals exude. These assistants know how to command a room.

Administrative Professionals 183

Administrative Professionals 2017 Skills Training 183

Office Dynamics

JULY 9, 2014

We’ve noticed that the number of administrative professionals have been surfacing on Twitter has been increasing. With more assistants and professionals advocating for and teaching others how to use this valuable communication tool, assistants are seeing the value and deciding to jump on board. I tell redonkulous stories.

Twitter 100

Twitter Administrative Professionals Etiquette IAAP 100

Office Dynamics

AUGUST 14, 2019

What it means to be a World Class Assistant™: You’re a career-minded administrative professional looking to build powerful partnerships with your executive(s) and organization. The post Emotional Intelligence for Administrative Assistants appeared first on Office Dynamics - Executive And Administrative Assistant Training.

Self Esteem 214

Self Esteem Administrative Professionals Confidence Skills 214

Office Dynamics

APRIL 3, 2017

April is one of my favorite months because, here at Office Dynamics, we get to celebrate the wonderful accomplishments of those in the administrative profession! In case you are not aware, Administrative Professionals Week is April 24 – 28. But we celebrate the entire month of April.

Assertiveness 203

Assertiveness Administrative Professionals 2017 Gifts 203

Office Dynamics

APRIL 2, 2015

More free webinar events with Office Dynamics International: The post Qualities Of A Great Assistant appeared first on Office Dynamics.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

APRIL 18, 2015

How to do it all. Will you be joining us for this free event? . Register here.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals 2015 100

Office Dynamics

JULY 21, 2016

It’s almost enough to break the spirit of the most dedicated administrative professional! In this month’s webinar, administrative training expert Joan Burge is revealing the solution—a brand new way to ease the burden on you and ensure your executive is happy. It’s truly a game changer for administrative professionals!

Travel 100

Travel Administrative Professionals Agencies Etiquette 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan then presented the Full Spectrum Competency Model for Star-performing Administrative Professionals , stressing the Advanced Adminology Skill Set , which will provide administrative professionals with a solid foundation.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan then presented the Full Spectrum Competency Model for Star-performing Administrative Professionals , stressing the Advanced Adminology Skill Set , which will provide administrative professionals with a solid foundation.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

All Things Admin

OCTOBER 26, 2023

Proper Video Etiquette Enhances Your Personal Brand! By following proper video meeting etiquette, you’re proving that you can be productive and professional in any environment! A quick “Sorry about that,” and an immediate return to business is better than disrupting the entire meeting.

Etiquette 52

Etiquette Mentoring Administrative Professionals 2023 52

Office Dynamics

JANUARY 18, 2017

Daren Martin’s presentation on showing up like an owner – and not “just an admin” – provided many great examples of how we can choose to show up, from dress and grooming to meeting etiquette to original professional contributions. Often I feel torn between my personal mission and my professional reality.

Administrative Professionals 100

Administrative Professionals 2016 Mentoring Collaborate 100

Office Dynamics

APRIL 30, 2015

Did you have the most incredible Administrative Professionals’ Week this year? and we brought back the April Blog-a-Thon for the Administrative Professional where we gathered here each weekday with a new content post and shared a place for administrative professionals to comment, question and discuss their careers.

2015 100

2015 Administrative Professionals OfficeTeam Staples 100

Office Dynamics

MARCH 12, 2015

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. It is very hard for small business to find the money to support training. There are a lot of good training programs out there and reputable companies.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead. 23, 1 p.m.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Office Dynamics

APRIL 26, 2016

In honor of Administrative Professionals Day, I want to share my thoughts on why I believe being an executive assistant is a rewarding career. Don’t forget that comments received in April 2016 are entered to win prizes in our Administrative Professional Blog-a-Thon ! I hear it from both sides of the desk.

Administrative Professionals 100

Administrative Professionals 2016 Stress Travel 100

Laughing all the Way to Work

FEBRUARY 8, 2009

On that note, It is hard to believe we are getting close to Administrative Professionals Day which is on April 22 nd. I hope all of your professionals appreciate what a privilege it is to have someone look after them. or Gifts or Ideas for Administrative Professionals Week. Another great article Patricia.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name? Or it is that we just dont know how to address them so revert to last names?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

MARCH 1, 2009

I have also combined all the tutorials, training and other education-related links under the title Training. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP Meeting Minutes Holidays 100

Laughing all the Way to Work

APRIL 10, 2009

Posted by Patricia Robb at 4:24 PM Labels: Administrative Assistant , administrative professional , E-mail chaos , E-Mail Management , making sense out of e-mail Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. It is so nice to see my Inbox on empty.

Time Zones 100

Time Zones IAAP Administrative Professionals International 100

Laughing all the Way to Work

MAY 31, 2009

Posted by Patricia Robb at 8:41 PM Labels: Administrative Assistant , administrative professional , gut alert , gut feeling , intuition Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Lesson learned and will now put me on high gut alert. 23, 1 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes Postal Code 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Holidays 100

Laughing all the Way to Work

NOVEMBER 21, 2009

If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. (Or This is the time you need a lot of positive self talk.

Self Esteem 100

Self Esteem Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

MARCH 21, 2009

Posted by Patricia Robb at 4:49 AM Labels: Administrative Assistant , administrative professional , eating healthy , healthy snacks Reactions: 1 comments: lisacozz said. Try to eat healthy , and please make some time for exercise. I know I am going to change my habits. I agree with all these. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Holidays 100

Laughing all the Way to Work

JUNE 27, 2009

Patricia Posted by Patricia Robb at 6:20 AM Labels: Administrative Assistant , administrative professional , being funny , comedian Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 23, 1 p.m. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

AUGUST 22, 2009

Posted by Patricia Robb at 12:14 AM Labels: Administrative Assistant , administrative professional , courtesy , reminders , waiting Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Put it in your Outlook Tasks with a reminder to follow up.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

Posted by Patricia Robb at 6:28 PM Labels: Administrative Assistant , administrative professional , Atlanta , Atlanta Aquarium , High Museum of Art , Life Summit , OfficeArrow Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. I can hardly wait.

Time Zones 100

Time Zones IAAP Meeting Minutes Holidays 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Posted by Patricia Robb at 8:52 PM Labels: Administrative Assistant , administrative professional , dates , fixed time , real time Reactions: 0comments: Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Are you vague or exact? 23, 1 p.m. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes 2010 100

Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 19, 2009

Posted by Patricia Robb at 7:54 AM Labels: Administrative Assistant , Administrative professionals , frustration , the day in the life of Reactions: 5comments: CdnYankee said. Training On-line 10 Things = Frustration "Mom, I'm sick!" My default is black and white, but my printers default is colour.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

FEBRUARY 21, 2009

There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. In my current role I cant take someones blood pressure and in my previous role, often times they wanted to be a Lotus Notes developer.

Time Zones 100

Time Zones IAAP 2009 Meeting Minutes 100

Laughing all the Way to Work

APRIL 27, 2009

► June (3) ► May (7) ▼ April (4) New Hire Overload Happy Administrative Professionals' Day! I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

JULY 11, 2009

Below are some things that I have found helpful to build my network: Join a professional association such as the International Association of Administrative Professionals (IAAP). I can tell you my friends and colleagues got a lot of phone calls in those early days and it was a wonderful resource and help to me. 23, 1 p.m.

IAAP 100

IAAP Time Zones Administrative Professionals International 100

Laughing all the Way to Work

JULY 20, 2009

Posted by Patricia Robb at 10:06 PM Labels: Administrative Assistant , administrative professional , how we look to others? A resource like this is great for anyone that either works in the administrative field or wants to. I am also going to have a complete makeover, but thats another story. 411 Look Up 411.ca

Time Zones 100

Time Zones 2009 IAAP Administrative Professionals 100