Remove Forms Remove Phones Remove Survey Remove Twitter
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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

In fact, when GetFiveStars.com founder Mike Blumenthal conducted a survey, although business owners themselves believed that 75% of customers were experiencing excellent customer service, the customers themselves had something else to say. That’s where online services like SurveyMonkey , Wufoo or even Google Forms can help.

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The four day week and a case of less is more

Workplace Insight

When a pilot programme for a four day week was announced in the UK early in the New Year, #4dayweek trended for days on twitter, with jokey comments on how employees taking part in the trial should do everything not to ‘f it up for the rest of us.’ What the four day week is not is a form of condensed working.

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Inside the Guernsey PA Network

Practically Perfect PA

We also have Facebook and Twitter. In February this year we formed a Committee with three other PA’s Julie Twist, Jane Ravenwood and Jen Baudains. Cath is always on the end of the phone/email when I need her and I appreciate that. We put a survey together for them and have given them the results. Twitter: @GsyPAConnect.

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What can assistants expect in 2013

Practically Perfect PA

This could be as simple a step as setting up a LinkedIn profile to using twitter for networking with other assistants through to blogging and taking part in virtual conferences. for example if your manager is travelling is it best to phone, e-mail, Skype, use FaceTime on the iPad or tweet.

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Finding a real person when contacting customer service

Service Untitled

Consumer Reports tell us that organizations rarely listen to the surveys they ask when we hear the infamous, “Your call is very important to us. So why do they insult us and make us want to throw our phones across the room as we try to make our way through the maze of the company phone tree? Please don’t hang up.&#

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Service Untitled» Blog Archive » Customer service technology can.

Service Untitled

Of course, a customer service representative doesn’t need a computer program to tell them how a customer is feeling when he starts screaming in the phone, but Magnify claims it can predict that outcome before it actually happens. Homebuyer tax credit provides customer service opportunities The U.S.

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How to Create an Incredible Recruitment Website?

Recruit CRM

As per a survey, it takes around 50 milliseconds for an internet user to assess your website and decide whether to stick around or move on. Twitter, LinkedIn, and Facebook are some of the favorite social media platforms for such recruitment website owners. The tech-savvy gen looks for a decent website.