This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
For an assistant, travel planning can be a nightmare! The problem of travel planning is massive and it’s plagued our field for decades. You’ll begin to see travel planning as an opportunity, rather than an obstacle, to demonstrate your revolutionary skills. Stop struggling with travel planning problems!
A survey conducted in Britain states that solving your problems and being most productive happens before noon. Trying to tackle a task at 4:30 pm usually isnt a good option for most of us, since you are ready to call it quits at 5:00 pm, especially on a Friday, since your mind is already in weekend mode.
These are the basics that it seems to be with this survey. They pop up in, I was about to say the most unlikely of places, but they are actually obvious places because you get lots of people passing through, business travelers and so on, who might need to pop in and use a desk for a few hours. That instant office doing much more.
They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. In a recent survey, 624 respondents presented 230 different titles! Joan first focused on the five components of Adminology’s Formula for success: past/present, skill set, optimization and the future.
They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. In a recent survey, 624 respondents presented 230 different titles! Joan first focused on the five components of Adminology’s Formula for success: past/present, skill set, optimization and the future.
Home About Service Untitled Subscribe for Free Consulting Contact Archives Airlines customer satisfaction showing improvement Cheryl June 11, 2010 Customer Service , Specific Companies , Surveys No Comments Airlines continue to test our patience and tolerance with new fees. Next year’s surveys should be even more interesting.
Most airlines operate on the same air routes, and every day packed planes travel the same routes, so is rating arrival times and customer service just splitting hairs? For those of us who have to travel to the busiest destinations, on-time records seem nothing more than myths.
Where other companies have decided to cut back and charge passengers to use blankets and pillows while flying, Jet Blue, in the quest to become America’s Favorite Airlines, boasts their Customer Bill of Rights aimed at &# bringing humanity back to air travel.&# Jet Blue’s promise of “Happy Jetting&# may indeed be a reality.
The downside of the card is the $395 annual fee, but traveling and using the American, Delta, and Continental airport lounges as part of the services provided far out weighs the expense of the annual fee. The downside of the Platinum card centers around the travel and concierge services.
Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer Service in Different Countries Douglas March 04, 2009 Customer Satisfaction , Customer Service 7 Comments The consulting company Accenture recently surveyed about 650 senior executives in different industries from 11 countries. Canada and Mexico.
Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer complaints to be addressed by airlines Cheryl April 29, 2010 Angry Customers , Customer Service 1 Comment New travel regulations formulated by the Department of Transportation become effective tomorrow on April 29th and will help US airlines better serve travelers.
Examples of perks awarded for poor customer service can include coupons, discounts, free upgrades, travel miles, free hotel accommodations, movie tickets, and the list goes on. The hotel chain was very apologetic, and has offered him points in their frequent traveler program which can be applied to future hotel stay discounts.
I saw multiple people with “Disney Research&# logos on their shirts and was asked to participate in two simple surveys during the day I spent at Disney. A friend I was traveling with had a special request and Cast Members did whatever they could to accommodate his request. They try to go the extra mile.
Leave a Reply « You’re Closer to Reward Travel Than You Think? I’m proud to say that at my company, when a customer wants to speak to the next level, they are always afforded that opportunity, up to and including the CEO!
The rising cost of fuel, a reduced customer demand and the effect of the swine flu on travel patterns have forced airlines to find new ways to increase bottom lines just to survive, however to what cost? Worse than that we had to buy bus tickets from Atlanta to NY to travel back home.
When they are traveling, we remind them about club access in the airport or baggage insurance that the cardmember may have forgotten about as benefit readily available through their card. The messaging might say this particular customer travels extensively. It gives us a deeper connection and engages the customers more.
I understand a company would be interested in knowing why people unsubscribe so they can improve their business, but a quick voluntary survey back would have been more appropriate. After the third e-mail back and forth I finally just told the person I was not interested and to please stop e-mailing me.
Curious as I was since reading this, and since journalism and real estate both encompass miles of traveling, I intentionally stopped at various different toll booths along the Florida Turnpike yesterday and today and conducted a quick survey among the toll collectors.
on Pennsylvania Avenue opened, the phenomenal service transformed the hotel owner-operator to a hugely successful management company synonymous with quality and the worldwide reputation of luxury travel. In the 1970′s, the concentration on exceptional quality set apart business travel. When the Four Seasons in Washington, D.C.
She takes the reader on a tour of the emotional lives of high achievers, those who procrastinate and those who don’t, and surveys the current science on motivation. At first she didn’t believe it, but eventually Fletcher tried it, became hooked and ultimately quit acting to travel to India to learn more about meditation.
We organize all of the trending information in your field so you don't have to. Join 208,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content