Remove Email Remove Phones Remove Project Remove Suppliers
article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. I do more than 700 phone calls, not emails, to clients on their birthdays each year.

Email 273
article thumbnail

Employee Monitoring: How to (and not to) track employee productivity

BMT Office Administration

An example would be call centers, where employee phone calls and voicemails were recorded and closely monitored to ensure their quality and efficiency. Post-COVID-19, many employee tracking software programs started popping up, allowing companies to track employee productivity , computer activity, emails, and even individual keystrokes.

Filing 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What does it take to be a successful office manager?

Page Personnel

They coordinate schedules, handle employee issues, negotiate with suppliers and work hard to ensure everyone gets along within the company culture. Those in an office manager role need to know how to manage processes, procedures, documentation, project management and communications.

article thumbnail

A day in the life: Saba Ali, Royal Academy of Dance

Practically Perfect PA

I also act as the central point of contact for both Directors which might include meeting clients/suppliers, telephone liaison and managing emails whilst they are away. I also get a lot of phone calls from an array of people about all sorts of things. It is a varied role which is great because no day is ever the same.

Suppliers 100
article thumbnail

Must Have Gadgets for the Modern Entrepreneur

The Small Business Blog

At the core it offers the user an always on, easy way of keeping in touch with colleagues, clients, suppliers and anyone else they may need to deal with on a daily basis. Email is still the primary communication channel for the vast majority of businesses both internally and externally.

Keyboards 100
article thumbnail

Picking up skills along the EA career path

Practically Perfect PA

Speaking with confidence on the phone and forwarding calls. Arranging catering and dealing with external suppliers. Getting to grips with calendar and email management. Helping with projects. Looking happy and cheerful at all times (even if you are not). Learning to multi-task. Booking meetings and meeting rooms.

Skills 100
article thumbnail

Inside the Edinburgh PA Network

Practically Perfect PA

Meeting other assistants who work near by, who share the same suppliers, hotels, restaurants etc. Amy : I am currently an Executive Assistant at Skyscanner to the CTO, Director Engineering, Director of Project Management and the Director of HR. Sherien : I am sure I am with the millions when I say I can’t live without my phone.