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Free ACT! (CRM) Video Tutorials

Professional Assistant Blog

In one of my previous jobs, when I was working for an Investment Advisor, he gave me the installation CD-ROM and asked me to read up on how to use it. Believe it or not, this was quite an easy system to learn. Just click on any of the links below to take a look at the particular task you would like to learn about. Whats next?

2008 100
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We don't know what we don't know

Laughing all the Way to Work

One person can be great at software programs and know all sorts of tricks to get things done quickly and another might be excellent at organizing and managing their email account. I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions.

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Tips on Handling Deadlines

Professional Assistant Blog

There are times when people come up to me and expect things to be done right away. People have to learn that they are not the only ones that need things to get done quickly. Do you feel jittery each time you receive a task that needs to be completed yesterday? Apparently, everyone comes to me all at the same time.

2008 100
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Admin Buddies

Laughing all the Way to Work

It works well when it is a co-worker who sits closest to you, but depending on how your office is set up that might not be possible. She had to set up an away voicemail message and fortunately had kept a script of what her away message usually said, She worked for a doctor so it was important that the proper referral numbers were given.

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Pass it on.

Laughing all the Way to Work

I had no idea this could be done, but I was thrilled when I got her email, but it just proved to me once again that we are all holding on to things we take for granted that others know about. The tip she sent me was how to edit an email that you have received. Close out of the email and you will be asked to Save the changes.

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Has The Bubble Burst?

Professional Assistant Blog

In my weekly recap last Friday I pointed out a Lifehack.org article arguing that the current climate for hyper-productivity isn’t all it’s cracked up to be. Then yesterday I came across a similar post , claiming that the pursuit of productivity has ended up out of control. It’s understandable this has come about.

2008 100
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Top Reasons for Working in Large and Small Companies

Professional Assistant Blog

You have access to more resources, such as better technology and online learning (which is usually provided by the company). Leadership potential is quite different, since you can move up within the company quite quickly, as opposed to a smaller firm, where it might be family run. You don’t want to end up looking for another job.

2008 100