Feedback Loop: How (And Why) Leaders Should Utilize Critique
Success
JUNE 21, 2025
Co-founder and executive chairman of Netflix Reed Hastings gets an annual 360-review via written assessment to which any employee can contribute. He wrote about his 2019 review in his book No Rules Rules: Netflix and the Culture of Reinvention , observing, “I find the best comments for my growth are unfortunately the most painful.” In a memo to employees, he thanked them for pointing out how he skipped or rushed over topics he felt weren’t worth the time.
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