Remove Customer Service Remove Suppliers Remove Training
article thumbnail

Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

Staff members leave, and cross-training is critical. Meanwhile, a service she uses herself offers great training for disobedient pets. For instance, a pet food supplier would be a candidate for Emma to avoid as she may one day expand into pet foods. Similarly, create standardized style guides.

article thumbnail

Top 5 Tips for Training Employees on a Budget

The Small Business Blog

Top 5 Tips for Training Employees on a Budget by Stefan Töpfer on Mar 29, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Many equipment manufacturers offer free training to companies that purchase their products. Don’t overlook the usefulness of this.

Budget 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 tips for Sourcing Employee Training for Small Businesses

The Small Business Blog

5 tips for Sourcing Employee Training for Small Businesses by Stefan Töpfer on Nov 09, 2009 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Contact local development agencies – some may offer training programs Hire local teachers or consultants to run short training schedules.

Training 100
article thumbnail

Do You Convey Value?

Make or Break Moments

Perhaps your suppliers have raised prices. Full disclosure or as Kathleen says “transparency.&# If our customers see we are being up front and honest – they will trust us and remember, people buy from those they like and TRUST.

2009 100
article thumbnail

Best Buy customer service still at odds

Service Untitled

Spokesperson for the company, Lisa Hawks blamed the glitches on their software supplier, Oracle which presumably can forecast demand and plan the coordinating inventory, but stated the problem was under control and wouldn’t happen again. It was impossible to deal with Best Buy’s customer service. What happened?

article thumbnail

Top 5 Sales Tips for Small Business

The Small Business Blog

They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.

2007 100
article thumbnail

Small Business World News Round-up - 2009/11/03

The Small Business Blog

A Niche Market Can Be Your Train to Succes s: Talking to my fitness trainer the other day reminded me of niche markets and how they’re central to so many small business’s success. Halloween Business Ideas : Don’t just look at Halloween as a trick-or-treating obligation or a chance to party. — ST.

2009 100