This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Remote work’s popularity is rising with diverse opportunities across various sectors, enabling professionals to find jobs that match their skills and lifestyles while offering the chance to work from anywhere. Roles range from freelance gigs to part-time engagements to full-time positions with multinational corporations.
Good CustomerService Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.
In the bustling world of coworking, community managers stand as the lynchpin of operations, their roles extending far beyond traditional customerservice. Investopedia recommends that every entrepreneur should possess the following five skills: Communication, sales, focus, ability to learn, and business strategy.
More importantly, they vary in terms of cost, learning curve and functionality. That is, the best e-commerce platform for you has a lot to do with your business model, lifestyle and personal vision for success. E-commerce platforms come in many varieties and price ranges. Try Zyro for free. Upselling might take place at some point.
We kept our ears to the ground at the conference, and learned what the trending topics and most pressing issues in the coworking industry are. Coworking is truly becoming like a lifestyle,” said Belle Morales, VP of Business Development at The Sliding Door Co.
Top 5 Tips for Learning More About Your Customers by Stefan Töpfer on Mar 22, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Try to figure out exactly what it is that you want to know about your customer base. Ignore your spendings on CS & u’r toast.
I’ve learned that my daily choices make a big difference in my long-term happiness. Put those things on your not-to-do list and pay people to help you with the stuff that doesn’t produce the sales and lifestyle success you desire. Haziq , via Twitter. Take daily steps toward achieving my long-term vision. For health?
by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. If you want to build a business it’s important to learn how to let things go.
Automation can also be used to reduce costs, increase efficiency, and improve customerservice. By providing resources and tools such as e-learning platforms and digital coaching tools, organizations can ensure that employees have access to the necessary training and support they need to grow in their roles.
What you’ll learn Master the art of overcoming burnout in the workplace. Learn to diagnose and treat burnout effectively. You can go online and learn anything you want to know about any type of anything, but oftentimes that doesn’t give you the skills to apply it. Now we have a culture.
Now you can learn what went wrong and understand your business better, it will force you to rethink and face facts. You will be amazed what you can learn about the financial dynamic in your small business within one hour, that is often all it takes to get started. Digg Furl Netscape Yahoo!
Whether the aim of your business is global domination in your sector, or to run a lifestyle business, putting your business on the map is essential. Whether your target market is local, national or international, the only way you are going to get customers and make profit is by making sure that people know about your business.
It might take time, but you will learn a great deal about how to, and how not to, do things! Networking not only allows you to meet potential clients but you will also learn valuable lessons from people who are more experienced in the business world. Digg Furl Netscape Yahoo!
Another tip I have is to learn to say ‘no’ Too many people especially in this economic downturn are too afraid to say no to tasks or turn down work if they are a freelancer. You can leave a response , or trackback from your own site. You also need to ask for more resources if you are snowed under. Digg Furl Netscape Yahoo!
Learn how to use publishing software and create eye-catching promotional material. do cost cutting do credit control do customerservice export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!
But remember you are working with small business and start-up business, like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer- or Personal business, like professional, contractors, freelancer, self-employed, sole-trader and virtual assistants , you need to keep the price low for them. I am not her only employer though.
Although this is a competitive market, if you are talented and customer focused enough then you can become successful. Skills needed: You will need to be very good at graphic design and it will help if you know how to print T-shirts already, although you could learn. Digg Furl Netscape Yahoo!
For example, if you learn about products that are doing well in other countries then you may be able to adapt them for sale here if no-one else is doing it. Although these sectors will be crowded, at least there is a guaranteed market there for you to fight for a share. Digg Furl Netscape Yahoo!
The only issue that comes up is that just like with traditional hardware and software… there is always a learning curve and employee’s often run into tech problems that they either try to solve themselves… or ask their neighbor to help out with. Digg Furl Netscape Yahoo!
If an area such as accounting is your weakness, rather than wasting time learning the skill it may be more cost-effective and time efficient to outsource the service. Work out if these weaknesses will truly impact your business, and if there are ways to improve in these areas. Digg Furl Netscape Yahoo!
Create Customers Attract your first customers Keep them coming back Step 6. Grow Your E-Commerce Business Create systems Automate everything Learn to delegate Collaborate Always Be Monitoring Step 7. Spoiler alert: my first e-commerce business was a failure—uh, I mean, a great learning experience. Or a service?
amstore Said on August 20th, 2009 at 11:04 am Much to learn from people such as yourself. Seems harder than I thought to keep up and learn all the things. I find myself learning through mistakes. Now my second baby is on the way I am looking for a work-from home job but having a real difficlty finding one.
Lessons from recession will help SMEs’ future roadmap courage and… : Learning lessons from recession important for future upswing SMEs should graduate from growth by default. Plenty of Indianapolis-area companies are for sale. … Addressing the need gap of SMEs’ needing small funding, R. Digg Furl Netscape Yahoo!
Learn everything you can about your competition, their products and how they advertise. do cost cutting do credit control do customerservice export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!
They all have to do their part by providing excellent customerservice. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.
Learn to prioritize. This can make it difficult to know which tasks you need to complete first and often lead to multitasking (which you have learned can be unproductive). This can be anything from building visual reports , sending internal communications, sales, and customerservice to managing project tasks.
What have I learned yesterday? Quality, customerservice and a niche market, what could possibly go wrong. do cost cutting do credit control do customerservice export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!
It is difficult to say but in small business we can learn a lot abut the importance of public relations through this story. WinWeb Pitch of the Week – Digistar Solutions » « Previous Entries This entry was posted on Friday, May 14th, 2010 at 7:30 am and is filed under CustomerService , Development , How to.
The fact that there are plenty of highly profitable companies, with for instance bad customerservice, does not mean they are not loosing customers. With my focus on micro business, it is imperative to get customerservice right since it is often the main differentiator to bigger and/or cheaper competition.
No large retailer can be all things to all people, and there are always going to be segments of the population whose needs for particular products and/or services are going unmet. Learn how your small business can capitalize on these unmet needs and find and master your own niche market. Digg Furl Netscape Yahoo!
Life is about never giving up so if you must fail, fail fast, learn from it and move on… Lars Hilse Said on August 7th, 2010 at 2:52 am Yes and no… Yes, because there are some old school business people out there who believe that 9-5 is mandatory for success. Beware though as the pursuit of money itself can also put you in chains!
Cash-flow – compare your cash-flow fore-cast with the actual numbers on a regular basis and learn from it, it’s not about being spot on, but about knowing what happened so you can control it. Digg Furl Netscape Yahoo!
I should remind you that when I talk about small business, I mean 1 to 5 people businesses, like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer- or Personal business, like professionals, contractors, freelancers, self-employed, sole-traders and virtual assistants. « The Week Ender: Finding that Home Business Idea!
Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. It may seem obvious, but periodically asking a customer about how you or your service/product can help make their work-flow easier builds relationships. Number 3 is also especially relevant.
Jp14 Said on March 5th, 2010 at 10:36 pm Another common thing is to keep learning. do cost cutting do credit control do customerservice export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Not an excuse not to succeed.
This is often a sure sign of loss of management control in a small business and start-up business, like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer-, Professional-, Personal businesses. do credit control , grow your business , handle problems , lower overheads , market and sell , motivate your staff , not to do it!
I look forward to reading your pitches, and learning more about your small businesses! do cost cutting do credit control do customerservice export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!
Thank you very much for your comment – if you try any of my tips and learn something new come back and tell us about it! do cost cutting do credit control do customerservice export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!
By learning from others’ experiences, we can pass those on and everybody benefits. do cost cutting do credit control do customerservice export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!
This development was by popular demand, as a number of customers requested this functionality. This allows you to “tag&# expenses to products, departments, services or projects – giving you the opportunity to analyze the true cost of a department or any project. Thanks for the super informative post.
If you consider the skills potential of parents, if each parent would only contribute one hour on average per week to their learned professions. The truth in my opinion is more the fact that we often block this remote working possibility from our minds, but why? This would be a staggering number of man hours per week.
What you’ll learn Discover the latest trends in the flexible workspace industry and stay ahead of the curve. Explore the importance of cultivating a thriving community within flexible workspaces and learn how it contributes to success. This seems to be one of the criteria that as an individual, everybody’s marking it on.
Learn about how your company structure affects pay. do cost cutting do credit control do customerservice export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Research the going rate for CEOs in your industry.
That said, I’m a firm believer that a bit of ‘gut feeling’ on the right person goes a long way – I’ve hired many people over the years and sometimes the candidate who is ‘technically’ the best, doesn’t always fit in to the organisation – that’s just something you learn over time though.
We organize all of the trending information in your field so you don't have to. Join 208,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content