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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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Digital Nomad Health Insurance: Everything You Need to Know Before Hitting the Road

Success

Add international borders and health care regulations, and things can get overwhelming. Sharita Jennings, a lawyer and digital nomad , was living in Portugal when she took advantage of her international travel insurance and went for an OB/GYN checkup. “In and international medical experiences.

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Take a Customer Service Approach to Retain Employees

Office Dynamics

Four ways to use the customer service approach to retain employees. Outspoken billionaire and founder of Virgin Airlines Richard Branson once said that employees come first in a company, even before customers. Traditionally, employers would collect this information during an annual review, but that simply is not frequent enough.

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Service Untitled» Blog Archive » Internal customer service counts too

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Internal customer service provides our coworkers within our company information or services. For example, in Florida insurance companies were no longer writing flood insurance policies.

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Introduction to Procedures: Usage, Terminology, and Tips for Getting Started

All Things Admin

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Policy – A rule or guideline set by your company that all employees are expected to follow. Review them regularly and make necessary changes and updates.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Unless your company has a policy requiring you to delete emails, archive them. —David K.,

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Self Defense for Admins

The Office Professionals Place

Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Always proofread a document prior to sending it, good proofreading includes printing the document for review. Get involved.

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