Customer Service Events Restaurants 
Office Dynamics
OCTOBER 9, 2018
Taxi: Your choice should depend on the city you are traveling to, the distance you will be going from the airport to the hotel, and any other local traveling you will be doing—such as going from a hotel to a restaurant; plus the time of your arrival (are you arriving after dark and traveling alone?). It takes being proactive and organized.
Office Dynamics
MARCH 20, 2012
Taxi: Your choice should depend on the city you are traveling to, the distance you will be going from the airport to the hotel, and any other local traveling you will be doing—such as going from a hotel to a restaurant; plus the time of your arrival (are you arriving after dark and traveling alone?). It takes being proactive and organized.
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Success
JULY 20, 2023
To keep the 76,000-square-foot store running with only 120 employees, down 40% from the prior year, and with 50% fewer staff in the restaurant, they had to find efficiencies like streamlining the restaurant menu. Don’t wait for the bad event to occur, LaMonaca urges. Still, the total headcount for the business was lower.
Office Dynamics
MARCH 20, 2012
Taxi: Your choice should depend on the city you are traveling to, the distance you will be going from the airport to the hotel, and any other local traveling you will be doing—such as going from a hotel to a restaurant; plus the time of your arrival (are you arriving after dark and traveling alone?). It takes being proactive and organized.
Success
NOVEMBER 24, 2022
Upon being told the restaurant didn’t offer such a meal, she explained that her husband was in stage four cancer and had lost his appetite—except that he now craved a meatball sandwich. A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says.
The Leader Assistant Podcast
JANUARY 7, 2024
In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.
Success
DECEMBER 21, 2022
Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. When we say “no” to a business, social or community project, invitation or event, we are also saying “no” to the serendipitous benefits that arise. Clean out your closet and donate unwanted clothes to charity.
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