Laughing all the Way to Work

OCTOBER 18, 2008

Be confident. To be able to network, you must have confidence. You need confidence in yourself, confidence in your abilities, and confidence in your networking skills. One thing Ive learned over the years is that an arsenal of compelling stories and anecdotes related to my career can be extremely useful.

Networking 100

Networking Time Zones IAAP International 100

On The Job

NOVEMBER 3, 2015

I think part of the problem is that we've become so accustomed to texting and emailing and communicating through social media that we've lost a bit of our confidence when it comes to interacting with another person face-to-face. If you cannot learn to communicate in person in the business world, your career is going to suffer.

Learning 100

Learning Social Media Keyboards Etiquette 100

Service Untitled

APRIL 8, 2010

This can become disruptive for other agents and confusing for newer representatives who are just learning and trying to follow. Companies like agents who learn from experience. Stay away from the customer service representative who makes too many exceptions, is inconsistent with company policy, practices, and procedures.

Customer Service 40

Customer Service Training Etiquette Confidence 40

Laughing all the Way to Work

MAY 31, 2009

I read something that made me pause, but because I was in a big hurry and felt confident that the other person was covering that base, I let it go. I am not sure if it would have changed the outcome, but at least I would feel confident that I flagged it for my boss. Lesson learned and will now put me on high gut alert. (New

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

OCTOBER 12, 2010

We often learn mistakes we are making by laughing at ourselves. At the end of the training session, customer service representatives come away with existing approaches that work well and have had the opportunity to learn new points and share tips. All of it helps to build more confident, knowledgeable, and happier employees.

Customer Service 40

Customer Service Training Etiquette Negotiating 40

Laughing all the Way to Work

OCTOBER 4, 2009

A manager has to have confidence that you know how to do your job. I just did not have confidence that this person was going to be able to assist me. I always have more confidence something will get done when I see it being written down. Here are some reasons I think managers can get possessive: Im not sure I can trust you.

Management 100

Management Time Zones IAAP International 100

Laughing all the Way to Work

NOVEMBER 16, 2008

From writing that article I had confidence to take a job that required me taking minutes and it has turned out fine. I will not say I am the perfect minute taker, but it is something I now have confidence in doing. Writing on a subject you know nothing about is a good way to learn something about that particular topic.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 1, 2010

I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions. Lunch n learns are also a good way to learn from each other. Administrative newsletters or bulletin boards where you can post tips or suggestions is a good way to learn.

Time Zones 100

Time Zones IAAP 2010 International 100

Musings of a High-Level Executive Assistant

MARCH 18, 2014

Even though I have confidence in my skills, I feel nervous about going back into it. After having read the way you address so many different topics, I am confident that you can point me in the right direction. Constant growth and learning can only serve you better at work and in life! Performance jitters maybe.

Email 40

Email Confidence Etiquette Skills 40

Service Untitled

OCTOBER 26, 2010

Admittedly,companies like Zappos can afford to spend millions on developing their brand loyalty, but didn’t they all start out small and learn from their own mistakes? Here are some of the basics I learned: Listen to what customers want. So what comprises quality customer service and how can we do it better?

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Laughing all the Way to Work

MAY 1, 2009

If you are a new hire, take the time to learn and ask questions. I always feel more confident when a new hire asks me a question and gets all the information before proceeding. The first months on the job are a learning and growing experience. Take advantage of this time to learn as much as you can and ask, ask, ask.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

So I started to say Yes and it was a real confidence booster. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! I started telling myself more positive messages and it empowered me to try. Now that’s positive self talk.

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

NOVEMBER 1, 2008

I have always liked to share and learn from my co-workers. I am good at some things, but not as confident in other things. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! For instance, I am horrible at collating.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JUNE 14, 2009

I feel confident as I check off each item that things will be done on time. I had a notepad and pen with me so continued the minutes by hand, but it was a lesson learned to check in the bottom right hand corner of my computer to see if I actually have power. No surprises! Choose New. My battery power died half way through the meeting.

Agenda 100

Agenda Time Zones IAAP Calendars 100

Laughing all the Way to Work

AUGUST 8, 2009

Buying a new outfit or wearing a freshly dry-cleaned suit will go a long way to increasing your confidence level. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! What about your work space? (New

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 12, 2008

I can honestly say that even though it was a hard time to go through, I ended up getting a much better job and a better opportunity and can look back on it as a good learning experience. Be selective and go for the job that is the right fit and that you have confidence you can do. The same can be said for employees.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 12, 2009

It also eases your bosss mind when they see you write it down, it gives them confidence it will be taken care of. I thought it would be helpful for those just entering the administrative field to know some of the things I have learned over the years. Once you have a handle on that, then you can go about learning your job.

Time Zones 100

Time Zones IAAP International 2009 100

Laughing all the Way to Work

MARCH 29, 2009

I also like people to show confidence by shaking my hand. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Other handshakes felt like they were trying to break mine. (New Me/Myself/I More Important vs. More Importantly Ms.

Time Zones 100

Time Zones Resume IAAP Interviewing 100

Laughing all the Way to Work

SEPTEMBER 17, 2010

This is something you really need to experiment with and you will gain more confidence to order less and know there will be enough food. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Negotiating International 100

Laughing all the Way to Work

MARCH 15, 2009

They will have confidence that you have a plan and that things wont slip through the cracks and will be able to relax and let you do your job. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Service Untitled

FEBRUARY 29, 2012

Constantly you should be having interactions and it should just be a never–ending process of learning and growing and getting better and building relationships and having interactions, and that’s the type of environment we want to promote. They’ve learned the ones that they want and they just want to answer the phones on a day–to–day basis.

Interviewing 40

Interviewing Customer Service Skills Goals 40

Success

MARCH 4, 2024

Success Habits: Proven Principles for Greater Wealth, Health, and Happiness By Napoleon Hill Though Napoleon Hill died more than five decades ago, there is still much one can learn from his teachings. Rather than leaving the reader with vague lessons learned, Kawasaki spells it out with tips, advice and quotes.

UPS 287

UPS Social Media Etiquette Health 287

Success

SEPTEMBER 6, 2022

They learn to step back and view problems, people and things from a completely different point of view.”. Our ability to learn new things is another primary positive characteristic we lose over time, says Alison Gopnik, a professor of psychology and affiliate professor of philosophy at the University of California at Berkeley.

2008 264

2008 Google 2005 Learning 264