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Sick days rise 41 percent over last three years as business productivity falls post-pandemic

Workplace Insight

Barriers to productivity HR leaders identified three main solutions to combat this productivity slump: offering flexible working options (where possible) to promote a better work-life balance (28 percent), increasing employee training and development (27 percent), and improving communication and clarity from leadership (27 percent).

Skills 66
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7 Examples of Good Customer Service to Build Customer Loyalty

Success

As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty. Invite customer feedback.

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What Is Professional Development? We Unpack the Essentials

Success

Furthermore, the knowledge you gain provides the strength and confidence you need to meet emerging challenges throughout your organization and beyond. Career advancement: Increase your opportunities for promotions, transitions or entrepreneurial opportunities. You proactively engage with and use it for mutual growth and success.

Skills 307
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Doing Quiet Acts of Kindness at Work Could Be the Key to a More Fulfilling Life

Success

Instead of just referring them to customer service, she spent an extra hour explaining every detail, ensuring they felt comfortable and informed. She made sure they understood their options and felt confident in their decisions. She didn’t seek recognition; she just wanted to help,” he says.

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What Are Soft Skills? 12 Examples to Benefit You Personally & Professionally

Success

These skills assist you in becoming more confident, competent, better acknowledged and even more liked within your professional environment. But to advance within the IT department, you must possess the interpersonal skills required to build co-worker confidence and lead a diverse team. This skill can also assist with client disputes.

Skills 293
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7 Must-Do Actions to be Successful in Your Career as an Administrative Assistant

Office Dynamics

Do you wish you were more confident? I’m not sure what is in the air, but assistants everywhere are going through some type of change whether it is losing a job, moving to a new job, promotion or change in their personal life. How can you deliver over-the-top customer service to your internal and external customers?

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The Key To Innovative Coworking: A Deep Dive Into VR & AR Integration Strategies

Allwork

One example is a surgeon honing their technique on a virtual patient, or a customer service rep navigating challenging scenarios. Mistakes become valuable learning experiences, boosting confidence and competence. Promote your VR/AR offerings through your website, social media channels, and email newsletters.