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What Makes Good Customer Service?

Success

Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. Worse, it leaves company associates frustrated and lacking personal commitment. Good customer service is vital to success.

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And now for some damage control

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs And now for some damage control Tuesday, February 24, 2009 at 4:02 pm // By: ktcosmos // Category: Blogging In the wee hours of February 18, while I was packing for a trip out of town, Loosely Speaking vanished from existence. Who does that?? Get Loosely Speaking Products.

2009 100
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And now for some damage control

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs And now for some damage control Tuesday, February 24, 2009 at 4:02 pm // By: ktcosmos // Category: Blogging In the wee hours of February 18, while I was packing for a trip out of town, Loosely Speaking vanished from existence. Who does that?? Get Loosely Speaking Products.

2009 100
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The Hypocrisy of Kleenex Hand Towels

The Marq

I’m making an exception to my “no rant&# policy today because of a product advertisement I saw recently for Kleenex Hand Towels while watching TV. Instead, I read the following on their FAQ. If you're still interested in receiving a free copy of Delivering Happiness by Tony Hsieh, please email me your mailing address.

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Can Virtual Assistants provide social networking support?

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Can Virtual Assistants provide social networking support? Craig and Kelly Cannings own this company, which provides training in such areas as Affiliate Marketing, Search Engine Marketing, Web Analytics, Blogging, and, yes, Social Media Marketing.

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Arizona Virtual Assistants Retreat

Loosely Speaking

They will conduct a panel discussion on this topic and invite you to submit your questions in advance: please post them in the comment area below or send an email with your questions to ktcosmos@LooseEnds.net. We’ll post the names of the companies offering these goodies and they are firmed up. Get Loosely Speaking Products.

2009 100
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Do you ask for permission or forgiveness? | Men With Pens

Men With Pens

I get snail mail from credit card companies who could not possibly have my new mailing address unless they scammed it off some list. I’ve happily signed up for all kinds of email lists. I get lots of coupons in the mail for companies I frequent, because I signed up to receive those coupons. They could have asked.

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