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An interview with Admin Awards Founder, Sunny Nunan, by Executive Support Magazine

Admin Awards

Colleen’s award criteria highlight success in areas including high proficiency, reflecting the core values of the organization, commitment to the organization’s cause or purpose, providing legendary customer service, internally and externally, and having a heart for employee advocacy. What inspires and motivates you?

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Benchmarking Customer Expectations - What’s the Right Yardstick?

Small Business CEO

Maybe you look at maximizing revenue per full-time employee, increasing first call resolution in your contact center or IT expense as a percent of revenue. Your customers, whether they are consumers or businesses, rarely measure you against others in your industry. Make budgeting easier. How do you compare to your competitors?

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Small Businesses and Shipping Providers: What Are the Options?

Small Business CEO

Depending on the industry, small businesses usually depend on logistics and shipping services at some point. While some choose to facilitate those functions internally, others might consider outsourcing the work. Think of this: if a customer’s package is late, damaged, or lost, their next purchase could very well be from a competitor.

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How We Pulled Off a Huge Event Through Outsourcing

Productivityist

One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. German” or “Excel” or “Customer Service”), which would have led to a minor disaster if I hadn’t noticed in the last minute that the person was not optimal for the job.

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Not all accountants are created equal (how do you choose an.

The Small Business Blog

This week we have now seen the Association of International Accountants ‘AIA’ making the same call in a recent article. I’m sure what some people don’t understand is that you rarely find a quality accountant for a budget price. I see it all too often when my accountants are rejected purely on price alone.

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What Is An Applicant Tracking System? 20 Powerful Benefits & Features

Recruit CRM

Improved Cost Per Hire We all know most businesses cannot invest hundreds of dollars ongoing through the expensive screening process, every time they have to hire new talent. Better Utilisation Of Budget When it comes to recruiting solutions, it is difficult to identify the right direction as to where to spend the budget.

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