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Raise your hand if you like automated phone message systems…

ProAssisting Blog

GetHuman.com is a website that lists thousands of companies along with their various customer service numbers WITH instructions on how to avoid those automated messages and get to a real human! Just another use of technology to bypass a level of technology that drives me batty.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? You want a little more.

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I've Built 22 Companies in 89 Countries — Here's Why a Clear Mission Is the Ultimate Growth Hack

Entrepreneur.com

That clarity filters everything — from product development to marketing to customer service. classList.add(overflow-hidden); } else { document.body.classList.remove(overflow-hidden); document.getElementsByTagName(html)[0].classList.remove(overflow-hidden); It clarifies your purpose, expresses your values and points to your goals.

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The Customer Is Always Right!

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

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Top 5 Sales Tips for Small Business

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them.

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Book Review: Delivering Happiness By Tony Hsieh

Productivity Bits

Copyright © 2011 Marlon Ribunal. Follow me on t witte r. Any company like theirs would never have weathered the turmoil that almost shut them down hadn’t they turn around the idea that money alone can drive their business into success. Visit the original article at [link]. Post written by Marlon Ribunal. It’s true.

2011 100
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Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. « Good Customer Service Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. You want a little more. Not policy.

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