Office Dynamics

APRIL 2, 2015

Professional presence. If you want to hear the real secrets of star-performing assistants, join our free webinar on June 4 called The Star Performer’s Secret Sauce: 25 Proven Tips to Administrative Excellence! Organization skills. Team player. Interpersonal communication skills. Detail oriented. Positive, can-do attitude. Accountable.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

AUGUST 1, 2016

Recently, I was conducting a full-day workshop for administrative professionals at a large organization. This was a mandatory training event and sometimes when employees are told they must attend training, they get a little defensive. can help influence change simply by making them aware.

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100

Office Dynamics

APRIL 11, 2016

You don’t feel confident or happy when you are in conflict with co-workers or even a customer. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Use assertive communication techniques. Conflict can hold you back from being your best and giving your best.

Self Esteem 100

Self Esteem Assertiveness Skills Administrative Training 100

Office Dynamics

APRIL 29, 2016

How to comfortably and confidently showcase your value. Questions from your admin peers: Administrative Professional blogs, Facebook, and Linked In resources. Simple strategies for earning positive attention in the workplace while still remaining humble and gracious. Put your talents on display…in the right way!

Self Esteem 100

Self Esteem 2016 Administrative Professionals Expenses 100

Office Dynamics

MAY 9, 2016

You don’t feel confident or happy when you are in conflict with co-workers or even a customer. Use assertive communication techniques. In addition, the constant push for quality and improved customer service necessitates cooperation among employees. Conflict can hold you back from being your best and giving your best. 10 Take Charge.

Self Esteem 100

Self Esteem Assertiveness Skills Negotiating 100

Office Dynamics

JUNE 12, 2018

A possible response could be – I will utilize any downtime researching professional development opportunities such as free or low-cost webinars, training, conferences, etc. I learned additional confidence and to speak up when the position’s duties radically changed within days of being hired.

Interviewing 178

Interviewing Retirement Health Skills 178

Office Dynamics

APRIL 18, 2017

Promote your accomplishments in a way that is honest and confident, without going overboard. The more you can self-manage and work independently, the more valuable you become to your executive(s) and the organization. Become an advocate for yourself! Cite specific achievements and the impact they had on the organization.

Mentoring 198

Mentoring Promotion 2017 Skills 198

Office Dynamics

APRIL 12, 2016

Confidence only comes from taking action. In your mind’s eye, visualize a successful outcome to the situation. Too often we waste mind time imaging everything but a positive resolution. Put your focus on what you want to see happen. Ready, Set Go! No shortcuts. Choose the right location to best express yourself.

UPS 100

UPS Confidence Learning Administrative Professionals 100

Office Dynamics

DECEMBER 9, 2016

That ability to produce it quickly instills confidence in your skills and abilities. Being organized creates trust with your executive and those you support. When someone asks you for something, they expect you to be able to deliver it quickly and efficiently. What are some of the chief pain points for admins?

Travel 100

Travel Filing Forms Skills 100