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Home About Me Advertise Thinking Outside the Job Description Box By The Professional Assistant on Thursday, March 20, 2008 Filed Under: Productivity E ditor’s note: This is a guest post by Patricia Robb of Laughing All The Way to Work: The Ultimate Secretarial Survival Blog.
Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.
Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.
If you have to answer the phone, deal with an email or attend to something for your boss, do so, as that is the nature of the admin job -- multi-tasking, but once you have done it, go right back to your to-do list, re-focus and continue what you were doing. Once I had identifed the problem, I could make a plan on how to deal with it.
The cure: always answer the phone professionally - this way youre never caught off-guard. I agree that we should always answer the phone professionally, but if it is a co-worker calling, it seems silly to say "Patricia Robb speaking, Executive Assistant to the CEO, may I help you?" January 19, 2009 Patricia Robb said. 411 Look Up 411.ca
When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. I'm in a bad mood, pass it on.
The last online course I took was under $70 and was interactive using both the computer and a speaker phone for audio. It was a convenient alternative to a live classroom, but I still do appreciate the classroom setting and nothing can compare with the people you meet and discussions you can have with your classmates during a break.
They said it works with most phone services. Business Writing Guidelines for 2008 C or cc or copy? I have never used this escape route, but was reminded about it at a webinar I participated in recently and will keep these instructions close at hand. The importance of having someone to talk to Psst! I'm in a bad mood, pass it on.
CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Business Writing Guidelines for 2008 C or cc or copy? Hello Patricia, You have some great resources at [link] Given your interest in country codes, I wanted to make you aware of my site, [link] for possible inclusion as well.
I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. If I hear from the assistant I know I am going to get answers and the process of setting up a meeting will go smoothly, but should I try to develop a working relationship with them? They are a valuable resource and I appreciate them.
Business Writing Guidelines for 2008 C or cc or copy? Protocol for addressing Canadian and foreign digni. That's not my job! Welcome to Canada, Mr. President. Just a secretary. Sticks and stones will break my bones.but names. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca
Business Writing Guidelines for 2008 C or cc or copy? . ► June (3) ► May (7) ▼ April (4) New Hire Overload Happy Administrative Professionals' Day! If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca
Business Writing Guidelines for 2008 C or cc or copy? Introducing Goo. Getting your foot in the door. When taking initiative isn't the best thing. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca
Business Writing Guidelines for 2008 C or cc or copy? The importance of having someone to talk to Psst! I'm in a bad mood, pass it on. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca
Business Writing Guidelines for 2008 C or cc or copy? The importance of having someone to talk to Psst! I'm in a bad mood, pass it on. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca
Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. August 16, 2010 Patricia Robb said.
Sometimes e-mail is not the best way to communicate and it needs to be followed up by a phone call or face-to-face short meeting. Some organizations like you to list the attachments, i.e. Enclosure: 2008 Annual Report. If you are copying someone on the letter, make sure you send them a copy. I hope you find it helpful.
I am sure after that call her husband got off the phone and kicked the dog or was cranky with a sales clerk at the grocery store. It ended up that the phone lines were down because of a thunderstorm in town and he had been trying to reach her since early that afternoon. What happened? Crankiness and bad moods can be passed on.
If it is an external meeting, but local, enter location of meeting in calendar, provide your boss with address and directions, contact phone number, taxi chit. Business Writing Guidelines for 2008 C or cc or copy? Do you need to book it or were you provided with location. Enter it in calendar. 411 Look Up 411.ca
I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. Business Writing Guidelines for 2008 C or cc or copy? The assistant/boss relationship certainly is one of the closest working relationships with some comparing it to that of a work wife. GET TO KNOW YOUR CO-WORKERS.
The meetings were stress free and I was able to depend on my checklists and templates. Did I phone to get my electricity turned on? Business Writing Guidelines for 2008 C or cc or copy? Now I am on holidays and preparing for a big move to a new home. You can be sure I have checklists for that as well. 411 Look Up 411.ca
Business Writing Guidelines for 2008 C or cc or copy? Training On-line 10 Things = Frustration "Mom, I'm sick!" " Is it that time of the year already? P.S. I Love You Happy New Year! Now don't forget to put the correc. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca
Business Writing Guidelines for 2008 C or cc or copy? Protocol for addressing Canadian and foreign digni. That's not my job! Welcome to Canada, Mr. President. Just a secretary. Sticks and stones will break my bones.but names. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca
Business Writing Guidelines for 2008 C or cc or copy? When you need it later: The Bring-Forward System I always have the perfect answer. the next day! If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca
Business Writing Guidelines for 2008 C or cc or copy? When you need it later: The Bring-Forward System I always have the perfect answer. the next day! If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca
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