Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

Time Zones 100

Time Zones Phones Etiquette IAAP 100

Success

AUGUST 8, 2024

Why resignation etiquette matters Quitting now doesn’t necessarily mean you’ll never work with that boss or company again. “We Should your significant other break up with you by text or phone or email? Don’t send your letter of resignation by email “How notice is given is very telling,” Lents says. Hamilton agrees.

Etiquette 130

Etiquette Social Media 2019 2007 130

Recruit CRM

FEBRUARY 21, 2022

Effective Use of Phone/Video Calling Recruiters spend 80% of their time in communicative tasks, including interviewing, meeting hiring managers and phone calling. In addition to this, the pandemic has led to a significant rise in remote recruitment methods, including video calls and phone calls.

Interviewing 71

Interviewing Etiquette Phones Agencies 71

Make or Break Moments

FEBRUARY 1, 2010

If we are conversing online or over the phone – the desire to multi-task while we talk can be overwhelming, but if you read Larry’s article you can hear just how wrong that decision was. If you are conversing on line or over the phone – put aside distractions. Introduce yourself.

2009 100

2009 2010 Customer Service 2008 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Admin in the Spotlight: Interview with Lynn Holgat. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name? 411 Look Up 411.ca

Time Zones 100

Time Zones Etiquette IAAP 2009 100

Laughing all the Way to Work

SEPTEMBER 13, 2008

When I interview for a job I interview the person interviewing me and try to get a feel for whether we will work well together. Good boss, bad boss On one interview I went on, when I met the two men who would be interviewing me, I met the first one and thought, "OK, so he seems like a nice man and I could work with him."

Time Zones 100

Time Zones Interviewing IAAP Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 5, 2009

INTERVIEW WELL Make it a conversation. You are interviewing them too so ask questions. Take notes during the interview so you don’t forget what you wanted to ask. I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. How true that is! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Service Untitled

OCTOBER 7, 2010

Click “read more&# to read the interview. Question: How do you approach design and how do you use your phone menu? Answer: We use the phone menu to identify how we should route each call. Recommending they hold on to the phone number if there is anything else we can do to assist them.

Interviewing 40

Interviewing Customer Service Social Media Credit Card 40

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Admin in the Spotlight: Interview with Lynn Holgat. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes 2009 100

Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.

Google 100

Google Time Zones IAAP Meeting Minutes 100

Service Untitled

SEPTEMBER 3, 2010

This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.

Interviewing 40

Interviewing Customer Service Credit Card Promotion 40

Laughing all the Way to Work

APRIL 17, 2010

If you have to answer the phone, deal with an email or attend to something for your boss, do so, as that is the nature of the admin job -- multi-tasking, but once you have done it, go right back to your to-do list, re-focus and continue what you were doing. Admin in the Spotlight: Interview with Lynn Holgat. 411 Look Up 411.ca

Environment 100

Environment Time Zones IAAP 2010 100

Laughing all the Way to Work

JANUARY 19, 2009

The cure: always answer the phone professionally - this way youre never caught off-guard. I agree that we should always answer the phone professionally, but if it is a co-worker calling, it seems silly to say "Patricia Robb speaking, Executive Assistant to the CEO, may I help you?" Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones 2009 IAAP Meeting Minutes 100

Laughing all the Way to Work

MARCH 29, 2009

If you get an opportunity for an interview you may as well go and try it. Be prepared in the interview with your own questions too. I always like the interview to be a conversation, with both sides talking. HA HA, not funny Be very careful about using humour in an interview. They are interested, now what? 411 Look Up 411.ca

Time Zones 100

Time Zones Resume IAAP Interviewing 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. Admin in the Spotlight: Interview with Lynn Holgat. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JANUARY 19, 2009

The last online course I took was under $70 and was interactive using both the computer and a speaker phone for audio. Admin in the Spotlight: Interview with Lynn Holgat. I have found them to be really helpful. They can be contacted at: Louis@lastminutetraining.ca Let your fingers do the walking: Quick keyboard sh. 411 Look Up 411.ca

Training 100

Training Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. Admin in the Spotlight: Interview with Lynn Holgat. I have never used this escape route, but was reminded about it at a webinar I participated in recently and will keep these instructions close at hand. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password?

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Admin in the Spotlight: Interview with Lynn Holgat. Hello Patricia, You have some great resources at [link] Given your interest in country codes, I wanted to make you aware of my site, [link] for possible inclusion as well.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 1, 2008

I can interact where I am now, but I have to get up and go if I want to speak with someone and then when I get there I may find they are busy or on the phone so I have wasted my time. Admin in the Spotlight: Interview with Lynn Holgat. Of course there is a down side to being able to do that. Oh where or where is my password?

Time Zones 100

Time Zones IAAP Meeting Minutes Holidays 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 9, 2008

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared? (for 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Holidays 100

Laughing all the Way to Work

NOVEMBER 10, 2008

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared? (for 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Holidays 100

Laughing all the Way to Work

FEBRUARY 27, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared? (for 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

APRIL 22, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared? (for 411 Look Up 411.ca

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

MAY 31, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared? (for 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

DECEMBER 28, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared? (for 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared? (for 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes 2010 100

Service Untitled

AUGUST 26, 2010

This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

Laughing all the Way to Work

JULY 16, 2010

Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 22, 2008

An e-mail like the one I received would have been better delivered face to face or by phone in order to get the tone of what the person was trying to communicate. I stop the flow and pick up the phone. It is amazing how quickly a matter can be handled on the phone or in person. Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP 2008 International 100

Service Untitled

JUNE 24, 2010

and after a quick email exchange, John was nice enough to agree to an interview. Here’s the interview with John. Additionally, we have a knowledgeable crew of product specialists that answer end user’s questions via phone or e-mail, and advise our customers on the best product to use or how to set up their products.

Interviewing 40

Interviewing Customer Service 2010 Etiquette 40

Laughing all the Way to Work

JULY 5, 2009

I am sure after that call her husband got off the phone and kicked the dog or was cranky with a sales clerk at the grocery store. It ended up that the phone lines were down because of a thunderstorm in town and he had been trying to reach her since early that afternoon. Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP Meeting Minutes Holidays 100

Laughing all the Way to Work

NOVEMBER 27, 2008

I am not taking a wireless phone with me and I am not going to talk about work with my friends where I am visiting. Admin in the Spotlight: Interview with Lynn Holgat. A change of scenery and a change of conversation is good for us to recharge and just get away from it all from time to time. I cant wait! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 17, 2008

Be professional on the phone and greet people who come calling, but not everyone needs to get in to see the boss. Admin in the Spotlight: Interview with Lynn Holgat. Try to anticipate the need so you can have the file or the answer your boss needs, before he or she even knows they need it. Be protective of your boss’s time.

Time Zones 100

Time Zones Filing IAAP 2008 100

Laughing all the Way to Work

NOVEMBER 8, 2009

If it is an external meeting, but local, enter location of meeting in calendar, provide your boss with address and directions, contact phone number, taxi chit. Admin in the Spotlight: Interview with Lynn Holgat. Do you need to book it or were you provided with location. Enter it in calendar. Oh where or where is my password?

Time Zones 100

Time Zones IAAP Calendars Meeting Minutes 100

Laughing all the Way to Work

JULY 9, 2010

Did I phone to get my electricity turned on? Admin in the Spotlight: Interview with Lynn Holgat. The meetings were stress free and I was able to depend on my checklists and templates. Now I am on holidays and preparing for a big move to a new home. You can be sure I have checklists for that as well. Oh where or where is my password?

Time Zones 100

Time Zones IAAP Holidays 2010 100

Laughing all the Way to Work

SEPTEMBER 29, 2008

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared? (for 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes Holidays 100