Professional Assistant Blog

JULY 17, 2009

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Now put yourself in that persons shoes. Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

Ian's Messy Desk

MAY 28, 2010

Test you telephone skills with this simple quiz: How quickly should you pick up a ringing phone? Answers Answer a ringing phone by the third ring. If your phone system shows internal vs. external calls, alter your greeting appropriately. What should you say when answering? When is the best time to call someone?

Etiquette 100

Etiquette Ergonomics Phones Health 100

Professional Assistant Blog

NOVEMBER 25, 2009

Do you want to walk over to their cubicle while their talking loudly on the phone and give them a piece of your mind? Shes always humming, whistling, talking loudly on the phone, laughing hysterically (who knows at what?), This happens to the best of us all of the time. Try as I may, but she annoys the heck out of me.

Cubicle 100

Cubicle Gossip 2008 Google Docs 100

Professional Assistant Blog

SEPTEMBER 30, 2008

By The Professional Assistant on Tuesday, September 30, 2008 Filed Under: Productivity D o you receive junk mail, junk faxes and the occasional irritating phone call from telemarketers? Do you even receive voice mails that are left by people trying to sell you something, but you didn’t even hear the phone ring?

Fax 100

Fax 2008 Cubicle Google Docs 100

Professional Assistant Blog

NOVEMBER 14, 2007

By The Professional Assistant on Wednesday, November 14, 2007 Filed Under: Ergonomics , Productivity D o you find yourself typing too much? Home About Me Advertise Hands Hurt From Typing? Using the mouse too often? Heres a product that will help you feel better and relieve pain, carpal tunnel syndrome and repetitive stress injury.

Google Docs 100

Google Docs Cubicle 2008 2007 100

Professional Assistant Blog

NOVEMBER 19, 2007

Do they end up talking loud on the phone while you are trying to do some work? Home About Me Advertise Most Irritating Habits of Co-Workers By The Professional Assistant on Monday, November 19, 2007 Filed Under: Productivity D o you find yourself among co-workers that are not respectful of your privacy?

Cubicle 100

Cubicle Google Docs 2008 2007 100

Professional Assistant Blog

OCTOBER 29, 2008

Did your boss just decide to install it on his/her system and yours then told you, "Read the manual, were going to be using this from now on"? Believe it or not, this was quite an easy system to learn. I am sure that this will beef up your productivity with the system. as your client relationship manager (CRM)? Whats next?

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

NOVEMBER 19, 2009

Do you find that your staff are not being consistent with their memos, e-mails , the way they answer the phone , etc.? I worked in quite a few firms, small and large, but my current one is the largest organization that I worked in - well, currently working in. Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

2008 100

2008 Cubicle 2007 PowerPoint 100

Professional Assistant Blog

JANUARY 18, 2008

When youre on a phone call, do people hover over you? You dont want people coming up to you, hovering and waiting for you to put down the phone for a few seconds to let them know that you are in a training session. Are you the main contact in your department? Its inevitable, but its part of your job description.

Training 100

Training Cubicle Microsoft Word 2008 100

Professional Assistant Blog

NOVEMBER 5, 2008

Creating a filing system can be tricky, as you need to know exactly how to file your files and what type of information you would need to be able to access quickly. One of my readers asks: I am trying to organize a file room based not on traditional alphabetical filing, but on a retrieval system. as you mentioned in your question.

Filing 100

Filing 2008 Cubicle 2007 100

Professional Assistant Blog

FEBRUARY 18, 2008

Home About Me Advertise 6 Easy Steps to a Better Work-Life Balance By The Professional Assistant on Monday, February 18, 2008 Filed Under: Ergonomics , Organize , Prioritize , Productivity D o you find that you are working way too much ? Do you feel that you want to spend more time with your family, friends or by yourself?

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

JANUARY 21, 2008

Home About Me Advertise How to Cope With Co-Workers Arguing By The Professional Assistant on Monday, January 21, 2008 Filed Under: Meetings , Productivity Y ou’re on the phone with a client and an argument breaks out between two of your colleagues. You try to plug your other ear to drown out the noise. What do you do?

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

SEPTEMBER 22, 2008

I am able to get a confirmation from the automated system to let me know that the reservation has been made with all of the details that I need. So next time you want to make a reservation via phone, hang it up and try OpenTable.com instead! Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today.

Restaurants 100

Restaurants 2008 Cubicle Google Docs 100

Professional Assistant Blog

NOVEMBER 15, 2007

In the near future, Blackberries, Apple iCals and many different types of phones will be supported on this software as well. Heres a free piece of software that was recently released that can do just that. You can find instructions to setting up this software here and the software download page here.

Google Docs 100

Google Docs Cubicle 2008 2007 100

Professional Assistant Blog

JULY 24, 2008

Now you have a new prioritization system set up. Click on the particular color that you want to apply to all of these types of e-mails from the particular person and click Apply Color. Repeat steps 1 - 2 for each person that you want to create a different color. Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

2008 100

2008 Cubicle Fax Google Docs 100

Professional Assistant Blog

MARCH 3, 2008

Hopefully, not too many of you were affected by the email system outages yesterday. It’s a reminder to all of us that depending on one system alone works fine, right up until the time that it doesn’t. Hopefully, you weren’t also affected by the FPL power outages.

2008 100

2008 Cubicle 2007 Google Docs 100

Professional Assistant Blog

DECEMBER 28, 2007

Wireless internet providers provide internet access without attaching cables and wires to your system. I will try to write posts when my time permits. If I find a really great or juicy story, I will definitely post it on here. Web site design is always given high importance as it gives a first impression.

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

JULY 7, 2010

Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

Microsoft Excel 100

Microsoft Excel 2008 Google Docs Cubicle 100

Professional Assistant Blog

OCTOBER 23, 2007

A person calls another person living far way through an internet phone service. Wireless internet helps people to connect through wireless phone connections. Many software-developing companies provide web hosting services. You can promote your business cards through this way as well. It is easy and very cheap to use.

Business Cards 100

Business Cards 2008 Google Docs Cubicle 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Here are some tips to consider: Even if you dont know the answer to their question, tell them that you will get back to them via e-mail, phone, etc. You can avoid this by taking a proactive approach to client concerns. Make sure to give them a timeline of approximately how long it will take for you to get the answer to them.

2008 100

2008 Customer Service Cubicle Google Docs 100

Professional Assistant Blog

DECEMBER 13, 2007

Home About Me Advertise 4 Easy Steps to Finding Old E-mails By The Professional Assistant on Thursday, December 13, 2007 Filed Under: MS-Outlook , Organize , Productivity , System Security D o you have trouble sifting through hundreds or even thousands of e-mails ? Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

2008 100

2008 Cubicle Microsoft Outlook 2007 100

Professional Assistant Blog

AUGUST 14, 2008

By The Professional Assistant on Thursday, August 14, 2008 Filed Under: Productivity , System Security F orgetting your Windows password happens to everyone from time to time. Youd be surprised of how many times people have asked me, "Why cant I log into my system?" Home About Me Advertise Forgot Your Password?

2008 100

2008 Cubicle 2007 Google Docs 100

Professional Assistant Blog

AUGUST 18, 2008

I work in a back office environment, where 99% of our client interaction is via the phone, e-mail or outside of the office, so I can wear jeans and a t-shirt. It would be interesting to see how many companies would allow for this type of dress code, since quite a lot of places have client visits on a regular basis.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

NOVEMBER 18, 2009

Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

Microsoft Excel 100

Microsoft Excel 2007 Google Docs Cubicle 100

Professional Assistant Blog

FEBRUARY 29, 2008

This lessens the time you have to spend on the phone. Virtual Assistant Manager is a website that I recently stumbled upon which helps you and/or your organization thrive in this type of environment. Here are some core benefits that were taken directly from the site: Allowing clients to enter in their own task requests.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

JANUARY 10, 2008

From that point on, I just click two shortcut icons that I have created on my desktop, log into my system and voila - Im in! It only took a short period of time and all I have to do is call into the office to ask someone to power on my computer. If you like this post, please subscribe to my feeds or get posts e-mailed directly to you.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

SEPTEMBER 5, 2008

Home About Me Advertise Cover Your Tracks: E-mail Archiving By The Professional Assistant on Friday, September 05, 2008 Filed Under: MS-Outlook , Organize , Productivity , System Security D o you back up your e-mails in Microsoft Outlook ? Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

Microsoft Outlook 100

Microsoft Outlook 2008 2007 Cubicle 100

Professional Assistant Blog

DECEMBER 17, 2007

They can use any other means of communication, even picking up the phone and talking to each other. There have been instances of where employees that sit a few cubicles away from each other prefer to e-mail rather than walk over or call the other on the phone. E-mail is strictly prohibited and is enforced.

Cubicle 100

Cubicle 2008 2007 Google Docs 100

Professional Assistant Blog

JANUARY 14, 2008

Using e-mail is a great tool, especially if you are trying to cut down on company costs via international phone calls and postage fees. People use e-mail too frequently, making messages more and more convoluted as they go back and forth like a tennis ball. Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

DECEMBER 3, 2007

If you use a filing system for your to-dos, create folders numbered from 1 - 31. Try to complete tasks that need your attention within 2 - 3 business days. Otherwise you will start to fall behind and clients/staff members will start asking whats going on. Then place each task into the corresponding day that you need to complete the task by.

UPS 100

UPS 2008 Cubicle 2007 100

Professional Assistant Blog

JUNE 8, 2010

Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

Microsoft Outlook 100

Microsoft Outlook Calendars 2007 2008 100

Professional Assistant Blog

JULY 16, 2009

Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

Google Docs 100

Google Docs Cubicle 2008 2007 100

Professional Assistant Blog

OCTOBER 13, 2008

You can also read some more articles on System Security here. You can create as many macros as you wish, but remember that macros can attract viruses, so be careful when you open documents that contain macros. Whats next? Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today.

Microsoft Word 100

Microsoft Word 2008 Keyboards 2007 100

Professional Assistant Blog

OCTOBER 6, 2009

Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

Travel 100

Travel 2008 Google Docs Cubicle 100

Professional Assistant Blog

DECEMBER 14, 2007

By The Professional Assistant on Friday, December 14, 2007 Filed Under: MS-Outlook , System Security D o you receive spam in your e-mail box? Some of it is harmless and others can be a threat to your system and even cause identity theft. If youre interested in finding out more, read more articles on system security and e-mails.

2008 100

2008 2007 Cubicle Google Docs 100

Professional Assistant Blog

JULY 14, 2009

Retrieve Your Files with Ease Is You Boss Not Giving You Enough Work?

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

MARCH 28, 2008

Heres a sample Thank You letter that you can use to get that dream job you have been waiting for: Your Name Your Address Your City, Province, Postal Code Your Phone Number Your Email Date Name Title Organization Address City, Province, Postal Code Dear Mr./Ms. My phone number is (XXX) XXX-XXXX.

Postal Code 100

Postal Code 2008 Cubicle 2007 100