Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 1, 2010

One person can be great at software programs and know all sorts of tricks to get things done quickly and another might be excellent at organizing and managing their email account. .© Copyright Patricia Robb 2010 2 July, 2010 We dont know what we dont know We really dont know what we dont know do we? 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 16, 2010

Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Doing too many things can actually waste time.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Hello Patricia, You have some great resources at [link] Given your interest in country codes, I wanted to make you aware of my site, [link] for possible inclusion as well. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.

Google 100

Google Time Zones IAAP International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. I have never used this escape route, but was reminded about it at a webinar I participated in recently and will keep these instructions close at hand. I thought I would pass this tip along in the event you find yourself wishing you could take your words back. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MARCH 20, 2010

You hear something while walking down the hall or are copied on an email and know something about the purpose of a meeting coming up. Many times I am so thankful I had that quick chat or read that email that I was copied on as that was the exact information I needed when they were away. (for 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 10, 2010

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? If you find some are outdated please let me know so I can remove them from this list.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? If you find some are outdated please let me know so I can remove them from this list.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

AUGUST 1, 2010

There are just too many passwords to remember, and that doesnt include my bosss passwords that I also need to know because I have to check his emails as well as my own. Even if you phone the bank they need your secret passcode or they wont speak to you about your account. But things like email etc, are all logged up in the noggin.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

NOVEMBER 8, 2009

If it is an external meeting, but local, enter location of meeting in calendar, provide your boss with address and directions, contact phone number, taxi chit. If outside the city, make travel arrangements: are flights required, train or will he or she be driving. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Calendars 100

Laughing all the Way to Work

APRIL 5, 2010

If you have to reschedule, send an email apologizing, but advise that your bosss schedule has changed. Depending on the importance of the impromptu meeting, it may need to be changed to another timeslot to accommodate his or her calendar. Usually when I point out the conflict to my boss, he is more than willing to make the change.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 16, 2010

They are responsible for canvassing the participants for dates and determining the date everyone is available and coummunicating that information to the participants by sending out a meeting request to everyone or emailing the date (depending on how you or your organization prefers to send notices of meetings). 23, 1 p.m. (for

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

JULY 9, 2010

Did I phone to get my electricity turned on? The meetings were stress free and I was able to depend on my checklists and templates. Now I am on holidays and preparing for a big move to a new home. You can be sure I have checklists for that as well. Yes, it is ticked off on the checklist and the lights did turn on when I pressed the switch.

Time Zones 100

Time Zones IAAP Holidays International 100

Professional Assistant Blog

MARCH 20, 2008

They each took the initiative to get appropriate training and education to better equip them in the areas they were interested in. Administrative assistants are highly skilled in many areas and sometimes we take it for granted, not recognizing where we could go with our skills.

2008 100

2008 2007 Cubicle Google Docs 100

Laughing all the Way to Work

MARCH 1, 2009

I have also combined all the tutorials, training and other education-related links under the title Training. Under My Favourites, I have added a Meeting section with some useful sites and combined many of my travel related links under one title simply called Travel. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 21, 2009

There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap. In my current role I cant take someones blood pressure and in my previous role, often times they wanted to be a Lotus Notes developer. Good point Sabrina.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

If you keep telling yourself you cant do it, then of course you wont be able to, but if you say I dont know if I can, but I am going to try anyway, or I know I can do that because it was what I was trained for and then go ahead and do it, it will open all kinds of doors for you. (Or This is the time you need a lot of positive self talk.

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Musings of a High-Level Executive Assistant

AUGUST 7, 2012

Now's a great time to set a foundation and train your executive (if they are willing and learn to trust you) so a precedent can be set. Try to set up the communication of the office so your boss checks their own emails and responds, but you are in charge of all the mtg coordination, phones, and anything that happens in the office.

Holidays 40

Holidays Calendars Credit Card Restaurants 40

Laughing all the Way to Work

MAY 31, 2009

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? If you find some are outdated please let me know so I can remove them from this list.

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

NOVEMBER 22, 2008

An e-mail like the one I received would have been better delivered face to face or by phone in order to get the tone of what the person was trying to communicate. I stop the flow and pick up the phone. It is amazing how quickly a matter can be handled on the phone or in person. Why are we not speaking to each other anymore?

Time Zones 100

Time Zones IAAP International 2008 100

Laughing all the Way to Work

APRIL 22, 2009

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? If you find some are outdated please let me know so I can remove them from this list.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? If you find some are outdated please let me know so I can remove them from this list.

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? If you find some are outdated please let me know so I can remove them from this list.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 23, 2010

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? If you find some are outdated please let me know so I can remove them from this list.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

FEBRUARY 27, 2009

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? If you find some are outdated please let me know so I can remove them from this list.

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

DECEMBER 5, 2009

I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. The assistant/boss relationship certainly is one of the closest working relationships with some comparing it to that of a work wife. GET TO KNOW YOUR CO-WORKERS. and find out early on who you can go to and trust.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

JULY 5, 2009

I am sure after that call her husband got off the phone and kicked the dog or was cranky with a sales clerk at the grocery store. The worst time to write an email is when you are angry. It ended up that the phone lines were down because of a thunderstorm in town and he had been trying to reach her since early that afternoon.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 31, 2009

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? If you find some are outdated please let me know so I can remove them from this list.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 31, 2009

Training On-line 10 Things = Frustration "Mom, I'm sick!" . ► June (3) ► May (7) ► April (4) ► March (5) ► February (7) ▼ January (8) Housecleaning in Word 2007: Customizing your Dicti. Some People see Roadblocks -- Others see Hurdles. " Is it that time of the year already?

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

APRIL 8, 2009

If so, what would you recommend in terms of training (university not included/possible). It is great training for the office environment, no matter what field you end up in. Hello - I have a question for you.Would you advise getting into the Administrative Assistant profession to the younger generation in this day and age?

Administrative Professionals 100

Administrative Professionals Time Zones IAAP 2009 100

Laughing all the Way to Work

JANUARY 1, 2009

Training On-line 10 Things = Frustration "Mom, I'm sick!" . ► June (3) ► May (7) ► April (4) ► March (5) ► February (7) ▼ January (8) Housecleaning in Word 2007: Customizing your Dicti. Some People see Roadblocks -- Others see Hurdles. " Is it that time of the year already?

Time Zones 100

Time Zones 2009 IAAP 2008 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? If you find some are outdated please let me know so I can remove them from this list.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 10, 2008

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? If you find some are outdated please let me know so I can remove them from this list.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 9, 2008

Dates (Writing out dates) Diagnosis or Diagnoses Dictionaries Due to Electronic dictionaries Email Salutations Exclamation marks versus question marks Expressing Currencies Expressing Time Fewer vs. Less Further vs Farther Grammar or Style Hope: the Word?? If you find some are outdated please let me know so I can remove them from this list.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100