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Be Positive About Your Customer Service Issues

Professional Assistant Blog

Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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Travel Itineraries

Practically Perfect PA

A well organised travel itinerary is an essential service that assistants can provide for their managers. Think about all the different bits of paper you have to keep with you – tickets, hotel details, travel guides. The airline emergency and customer service numbers. Happy travel planning, Nicky x.

Travel 100
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Ultimate travel itinerary

Practically Perfect PA

With Assist Travel coming up in September in London I wanted to share one of our most popular blogs with you – The Ultimate Travel Itinerary. A well organised travel itinerary is an essential service that assistants can provide for their managers. The airline emergency and customer service numbers.

Travel 100
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How to Lose a Customer and a Few More!

Professional Assistant Blog

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100
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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc.

2010 100
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Answering Reader Mail: 7 Tips on Attire, Scheduling & Etiquette

Musings of a High-Level Executive Assistant

This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. They brought him on as the CEO of Industrials and then there is another new CEO at the headquarters who is in charge of Services.

Attire 40
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Answering Reader Mail: What Do Employers Look for in High-Level EA Candidates?

Musings of a High-Level Executive Assistant

The reality of being an EA is that while the phones, calendar, and travel are essentially the same in every office your boss and your team are always unique people with their own work styles and needs. 2) Another suggestion is to be happy about working with all levels of staff from the security guard to the executives and treat them all well.

Temping 40