C-Suite Assistants

JULY 7, 2025

Today’s EAs operate more like owners: owning tools, managing systems, and catching blind spots before they slow you down. The EA must quickly adapt to new digital tools and work methods. Technologically adept assistants should be proficient in popular software applications, digital tools, and platforms.

52

52

Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.© Oh where or where is my password?

2010 100

2010 Interviewing Time Zones IAAP 100

Make or Break Moments

MARCH 13, 2010

They were being interviewed on a radio station and when the disc jockey asked where fans could find them on the Internet they said: “Just remember BOY BAND. Check out this great tool KnowEm which lists 350 social media sites. It is a great way to create a consistent name so customers can easily find you.

2009 100

2009 Customer Service 2008 2010 100

Make or Break Moments

JUNE 12, 2010

Here’s what I said: I believe if we use social media as a way to connect – then yes, it can build wonderful relationships; with industry leaders as well as our customers/prospects. But if we use social media as a marketing tool and spend all our time selling – we run the real risk of damaging our brand. Interesting.

Social Media 100

Social Media 2009 Customer Service 2008 100

Make or Break Moments

JANUARY 5, 2010

Companies need to quickly get on board with reading what is being said about them on line – hopefully it is ALL GOOD – but on the off chance it isn’t, Twitter will become the fastest, easiest, most visible way for companies to “nip it in the bud&# and show consumers they are on top of their customer service.

2010 100

2010 Customer Service 2009 2008 100

Make or Break Moments

APRIL 14, 2010

I decided to take the challenge and give them the best customer service regardless of how they treated me. Apparently, they enjoyed the service so much that they tipped me! Connect with Customers Via LinkedInFinding New Ways to Reach the CustomerWho Determines Value – You or the Customer?View

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 28, 2010

In my interview with the vice president of stores, Peggy Deal, I asked “how will you know you’ve selected the right person for the job?&# “When they start coming to you for the answers instead of me.&# What tool have you used to help build relationships with those you work with? Jade Handy said, Absolutely marvelous.

2009 100

2009 Customer Service 2008 2010 100

Make or Break Moments

FEBRUARY 23, 2010

What simple visual tool can you put together to help your customers know the value you provide? Think about your best customers – would they be willing to say something positive about your business? The before and after pictures were a powerful marketing message that clearly showed their ability.

2009 100

2009 Customer Service 2008 2010 100

Make or Break Moments

APRIL 12, 2010

I am pretty handy, in fact, I don’t use the included allen wrench or open ended wrench – I have my own tools. How many customers call customer service for clarification? Pieces, parts, hardware and two instruction pages; one for the frame and one for the daybed. I love putting things together.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 26, 2010

The leader of the event talked about a tool Harvard Business Review has developed to help you hon your elevator pitch. But today I learned something new (along with meeting some interesting people) and I love spending time when I learn something new. It is called the Elevator Pitch Builder.

2009 100

2009 Customer Service Social Media 2008 100

The Leader Assistant Podcast

MAY 7, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Restaurants 119

Restaurants Mentoring Customer Service Interviewing 119

Service Untitled

OCTOBER 1, 2010

Service Untitled The blog about customer service and the customer service experience. The International Customer Association began Customer Service Week in 1988, and in 1992 Congress proclaimed Customer Service Week a nationally recognized event.

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

The Leader Assistant Podcast

AUGUST 27, 2023

She has over a decade of administrative experience and lots of customer service stories! ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Customer Service 98

Customer Service Restaurants Budget Interviewing 98

Service Untitled

SEPTEMBER 9, 2010

Service Untitled The blog about customer service and the customer service experience. The pleasant voice on the Zappos end assured her that she could return the dress, and there would be no delivery or return charges; just that the customer would have to “touch&# the box to return it.

Customer Service 40

Customer Service Purchasing Etiquette 2010 40

Service Untitled

JUNE 25, 2012

In one of the most successful self-help books, The 7 Habits of Highly Effective People , author Stephen Covey identifies the elements truly effective people use regularly as tools towards their success. Outstanding customer service calls for everyone to win. Customer service includes every department from CEO to delivery.

Customer Service 40

Customer Service Credit Card Interviewing Purchasing 40

Office Dynamics

OCTOBER 3, 2011

Joan interviews executives on their perspectives of administrative professionals, and the ensuring discussion is lively and candid. I’m looking for communication, customer service and the ability and desire to go the second mile.”. Executive Perspective – sponsored by Novant Health. featuring Diana L. Best and Jacque Daniels).

Administrative Professionals 100

Administrative Professionals Customer Service Confidence Interviewing 100

The Leader Assistant Podcast

JUNE 11, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Restaurants 104

Restaurants Customer Service Interviewing Budget 104

Make or Break Moments

JULY 1, 2010

I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. So I was recently befuddled when I received this lovely recommendation after giving a presentation at Podcamp Ohio : “I attended one of Deborah’s speaking sessions and she is amazing!

2009 100

2009 Customer Service 2008 2010 100

The Leader Assistant Podcast

APRIL 30, 2023

In this episode, Kara talks about outsourcing, matching personal assistants with executives, interview questions to ask applicants, setting boundaries with principals, communication between executives and personal assistants, and more. Each review helps me stay motivated to keep the show going! Either way, I’d love to hear from you!

Agencies 98

Agencies Interviewing Restaurants Customer Service 98

Service Untitled

APRIL 5, 2010

Service Untitled The blog about customer service and the customer service experience. And to accompany the super-sized quantities, the company offers and delivers unmatched customer service. And so the rewards of exceptional customer service continues to push another business to the top.

Customer Service 40

Customer Service Etiquette 2010 Clothes 40

Customers Rock!

JANUARY 24, 2012

Per social media manager Rachel Gross (shared in an interview I did with her for my book , p. They do this by looking at how many visits to their website (via Facebook) result in a sale, thus measuring their return on using social media as an engagement tool. Other costs are not quite as obvious. Sanuk is another example.

Social Media 100

Social Media Verizon Customer Service Twitter 100

The Leader Assistant Podcast

MAY 14, 2023

Well, not only do I interview Annie in this conversation, but she also interviews me. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Confidence 98

Confidence Interviewing 2019 Restaurants 98

Make or Break Moments

MAY 7, 2010

Age of Conversation 3 captures the distinct shift from social media as a hypothetical consumer loyalty tool, as it was considered only a little more than a year ago, to its current state as a staple in the modern marketing toolbox.

Social Media 100

Social Media 2009 Customer Service 2010 100

The Leader Assistant Podcast

JANUARY 7, 2024

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

Customer Service 114

Customer Service Restaurants Budget Environment 114

Service Untitled

SEPTEMBER 17, 2010

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.

Customer Service 40

Customer Service Clothes Etiquette 2010 40

The Leader Assistant Podcast

AUGUST 20, 2023

In this episode of The Leader Assistant Podcast with Jeremy Burrows, Victoria talks about meeting facilitation, dealing with stress and burnout, and tools and frameworks of a successful executive assistant. Victoria also has career experience in the tech industry. Each review helps me stay motivated to keep the show going!

Stress 98

Stress Restaurants Customer Service Email 98

The Leader Assistant Podcast

FEBRUARY 12, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Administrative Professionals 98

Administrative Professionals Restaurants Customer Service Budget 98

Recruit CRM

JUNE 9, 2021

To make things easy, we had previously written an article on productive recruitment tools that'll save you time and money. So even if you're starting on your recruiting journey and looking for a guide that'll help you choose the right tools, you've landed in the right place. Being a professional network, 59.9%

Agencies 52

Agencies Social Media Interviewing Forms 52

The Leader Assistant Podcast

JULY 16, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Restaurants 98

Restaurants Customer Service Budget Interviewing 98

The Leader Assistant Podcast

SEPTEMBER 24, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Restaurants 98

Restaurants Customer Service Budget Interviewing 98

The Leader Assistant Podcast

SEPTEMBER 3, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

2015 98

2015 2019 Restaurants Customer Service 98

The Leader Assistant Podcast

JUNE 25, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Restaurants 98

Restaurants Customer Service Budget Interviewing 98

The Leader Assistant Podcast

MARCH 26, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Gifts 98

Gifts Medical Networking Restaurants 98

The Leader Assistant Podcast

MARCH 12, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Management 98

Management 2009 Restaurants Customer Service 98

The Leader Assistant Podcast

MAY 21, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Restaurants 98

Restaurants Customer Service Interviewing Budget 98

The Leader Assistant Podcast

APRIL 23, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Calendars 98

Calendars Email Management Restaurants 98

The Leader Assistant Podcast

MAY 28, 2023

She also talks about her favorite tools, best practices for working remotely, and encourages assistants to see themselves as more than “just an assistant.” She now has several tools at her disposal to support entrepreneurs who are looking for more clarity and to develop their businesses, including mindset and strategy work.

2016 98

2016 Restaurants Customer Service Interviewing 98