LEADERASSISTANT.COM

APRIL 16, 2023

In this episode, Kathleen talks about working with virtual assistants, changing your mindset toward money, how to negotiate for higher pay, and tips on public speaking. LEAVE A REVIEW If you’re enjoying the podcast, please take 2 minutes to rate and review the show on Apple Podcasts here.

Negotiating 52

Negotiating 2019 Restaurants International 52

Recruit CRM

JUNE 17, 2021

Responding to customer reviews, queries and comment. Secure customers accept payments or refunds. Look after customer accounts for non-payment and delayed payment. Provides routine records and posts financial transactions; regulates entries and internal ledgers to financial reporting system reports.

Social Media 52

Social Media Skills Salary International 52

Small Business CEO

MAY 5, 2010

New requests get faxed then emailed to customer service which then inputs the information into the appropriate system, whether that be policy changes into policy administration, benefits questions into follow up logs or new claims into the claims system. Review daily indicators to catch financial and operational issues early.

Fax 40

Fax Payroll PDF Negotiating 40

Productivityist

DECEMBER 15, 2013

One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. Review: Google Docs. We ended up hiring him for several jobs and staying in constant contact over the course of several weeks. File exchange: Dropbox, WeTransfer.

Dropbox 40

Dropbox Filing Google Docs Google 40

Small Business CEO

JULY 6, 2011

One company outsourced its IT, negotiating excellent rates. Horrendous customer service created productivity issues. Review statistics monthly. To minimize your risk, make sure someone with IT experience and availability is charged with managing them, whether it be an internal executive or a retained CIO.

Purchasing 40

Purchasing PDF Negotiating Equipment 40