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How Emotional Intelligence Can Improve Your Work Life

Success

EI is a sought-after trait in job candidates, especially for leading teams or working in customer service. If you are unsure how to develop empathy, try reading literature or watching TV shows with complex characters and discussing these personalities with a friend or mentor. Communicate directly. Stay realistically optimistic.

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How to Survive a Recession, According to a 91-Year-Old Business

Success

These types of dreaded, so-called “ black swan ” events are difficult to predict, so it’s important to have a plan in place before crisis strikes, advises Frank LaMonaca, a mentor with SCORE, a network of volunteer, expert business mentors. Taking care of your mental health is also important during periods of stress, notes Gore.

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44 Ways to Kick-Start Your New Year

Success

Find a mentor. Ask questions of mentors and peers. For health? Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg. Who knows, that may be the very thing that you need to break out into a brilliant new future. Take stock and charge forward.

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Walmart’s dismal customer service scores drive customers away

Service Untitled

Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” Yet, shoppers can be a forgiving lot if customer service personnel are at the job and eager to please, but that doesn’t seem to happen much at Walmart.

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Top 5 Tips for Working With a Mentor

The Small Business Blog

Top 5 Tips for Working With a Mentor by Stefan Töpfer on Jan 25, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Make sure that the mentor is aware of what you want from them e.g. cashflow advice. Develop a network of mentors you can rely on for good advice.

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Introducing the SUCCESS 125

Success

And for the sixth time, we have done the research to find the 25 most influential leaders in this space: the coaches, speakers, authors, mentors and thought leaders to know in 2022. He is a teacher, a mentor, a coach, a convener, and a doer. Coach, mentor, creator. But this year, there’s more. Elena Cardone.

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Collaborating With The Enemy: Competitive Advantage? | THE SMALL.

The Small Business Blog

Within his business he has established what he calls a Mentor Board of Advisors, a group of people he turns to for advice and learning. Not surprisingly this group includes mentors within his own industry, but what is unique about Scudamore is that some of these mentors run the businesses he competes against every day.