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Free Services to Green Your Holidays!

Eco-Office Gals

The holidays are coming up quick and it’s time for Eco-Office Gals to get in the giving spirit. Christmas cards or holiday catalogs may be on the holiday horizon. PFL prints Holiday cards, business cards, note cards, catalogs, stationery, brochures and more. Many of you will have printing needs for the season.

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Warm thoughts for customer service during the holidays

Service Untitled

You want to show sincere appreciation for customer patronage and want them to feel valued for making the choice of spending their hard-earned money at your organization. Share your wisdom and use Twitter or Facebook to enrich people’s lives. Do these simple tasks again and again; not just at holiday time.

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Cyber Monday Deals 2010

Eco-Office Gals

I didn’t post about the discounts HostGator offered on Black Friday, but I did let everyone know about it on Twitter and FaceBook. When researching for a host they topped the list with their 130% wind powered hosting, but I quickly discovered their customer service & uptime is top notch! FaceBook Fan Page Set Up.

2010 100
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Small Business World News Round-up - 2009/11/10

The Small Business Blog

How to Make Social Media Useful : Lisa Barone reports that a Citibank and Gfk Roper study found that 76 percent of small business owners don’t find social networking sites like Twitter, Facebook and LinkedIn helpful in generating leads and business. As always this list is not exhaustive, but I hope it will give you a little overview.

2009 100
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Does Your CRM System Help Your Business Grow? Interview: @batchblue

Stephanie LH Calahan

What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there? Our great customer service! We offer new customers a two hour one-on-one consultation with a BatchBlue Onboarding Specialist to help them customize their account to their specific needs. I know this to be true! 

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More to customer loyalty than just having a great product

Service Untitled

Better yet, how do we deliver customer service above and beyond; services and products which shoot us out of that “good” box and upward towards the big blue sky of “great”? The task of customer feedback however, has now taken the social technology route – namely Facebook and Twitter.

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The golden rules of customer loyalty

Service Untitled

To add to the best product or service we can supply, can we then deliver more? How do we step out of the box to help our customers realize the extra mile is what we are anxious to provide? Most of us have experienced customer service at its best and its worst. Take that time to work on customer retention.