Remove Customer Service Remove Email Remove Purchasing Remove Review
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How to Save Money on Your Car Insurance

Success

But it’s a good idea to review your policy to ensure you have the best car insurance and check for a better price every six to 12 months, depending on when your policy renews. Customer service and the ability to pay claims quickly and easily should also factor into your decision—not just how much money you can save on your car insurance.

Policies 195
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Amazon.com still a leader in customer service

Service Untitled

Amazon.com’s newest customer service facility opened on Friday with a fanfare of speeches and a ribbon-cutting ceremony. The new 70,000 square-foot center in Kinetic Park, West Virginia was described as a “perfect fit” by Vice President of Amazon customer service Tom Weiland.

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From Reach to Relationships: microMarketing Chapter Review

Customers Rock!

I was recently asked to participate in a review of Greg Verdino ’s book MicroMarketing: Get Big Results by Thinking and Acting Small This is not to be an ordinary book review, however, although I enjoy doing those on occasion. I was asked to participate in a chapter-by-chapter review. This is a customer-focused approach.

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Tips for Managing Incoming Emails from Customers

Andrea Kalli

While ten years ago, managing email could have been a secondary consideration, today it is absolutely vital to keep customers and clients in the loop through rapid, prompt email support. Service businesses will always need to devote more time to emails than product-based businesses. Limit your daily email quota.

Email 100
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The “Secret” Customer Service Weapon for Small Technology Companies

Small Business CEO

Technology companies are, unfortunately, almost as well known for having poor customer service as they are for their actual products. Small business expert Anita Campbell cited poor customer service for web apps as one of three key issues that needs to be overcome before cloud apps can become ubiquitous in small businesses.

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Google’s involvement in negative customer reviews

Service Untitled

It seems that bad customer service can benefit a business, and while companies scurry to hide their bad reviews and complaints from customers, others revel in the dishonesty. His mission statement echos, “if a customer costs him money, he tells them where to go.&#. It’s not even based on fact.

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5 Steps To Fixing Negative Reviews In Google Places aka Google Plus Local

Small Business CEO

Your potential clients eagerly punch in those buying keywords to actively seek your business and make their next purchase. So what happens when the money you so wisely invested in SEO has your client scared off by a negative review appearing in the search results? No company will have 100% positive reviews 100% of the time.

Google 40