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Ep 251: Maria Smith on the Science and Benefits of Goal-Setting

LEADERASSISTANT.COM

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting. Growing up as the daughter of an immigrant parent, goal-setting has always been a way of life for Maria.

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. Of course, I’d love to hear your email tips and tricks as I’m always down to get more efficient and productive, so please reach out! LEADERSHIP QUOTE Email is the gateway drug of work; Slack is the crack.

Email 67
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The Key To Innovative Coworking: A Deep Dive Into VR & AR Integration Strategies

Allwork

That’s not your imagination—it’s the rise of virtual reality (VR) and augmented reality (AR), which is shaking up the way we work, connect, and create. One example is a surgeon honing their technique on a virtual patient, or a customer service rep navigating challenging scenarios. Start small and scale up as you go.

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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers.

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Ep 219: Annie Croner on Burnout, Boundaries, Confidence, and Detaching Your Worth from Your Work

LEADERASSISTANT.COM

Annie Croner is the founder and CEO of Whole Assistant, an online platform & community, formed to provide a positive place where assistants can go to transform their lives and level up their careers. As a heads up, this episode is a bit out of the ordinary. You can email me at podcast@leaderassistant.com.

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Once Upon a Time in Marketing: The Power of Storytelling

Success

According to Duarte, the classic three-part story structure is: Set up the hero—a likable, but flawed, individual—and the challenge they must face. Guber points to Under Armour, the athletic wear maker that capitalized on an untapped mass market for performance apparel by positioning the customer as the star of their own story.

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5 Habits to Help You Handle Rejection Gracefully

Success

But if you can’t overcome your resistance to the word no, you’ll never be able to achieve your goals. Rowling was rejected by dozens of publishers before the Harry Potter series was picked up by a small London publishing house—all because her 8-year-old daughter persisted and insisted that Rowling continue to submit her manuscript.