Remove Course Remove Filing Remove Phones Remove Suppliers
article thumbnail

Employee Monitoring: How to (and not to) track employee productivity

BMT Office Administration

An example would be call centers, where employee phone calls and voicemails were recorded and closely monitored to ensure their quality and efficiency. That’s especially true if the communications are made via company equipment (laptops, phone systems, etc.). Time tracking and file tracking. File tracking uses and benefits.

Filing 52
article thumbnail

What does it take to be a successful office manager?

Page Personnel

They coordinate schedules, handle employee issues, negotiate with suppliers and work hard to ensure everyone gets along within the company culture. For example, answering phones, taking messages, purchasing office equipment, working with relevant software and filing paperwork. Low-cost training courses are available online.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A day in the life: Matthew Want, PA, Marcham Publishing

Practically Perfect PA

Meeting and greeting visitors, liaising with clients, suppliers and other staff in a professional manner. Taking phone calls, enquiries and general requests, handling all queries. Devising and maintaining office systems, including data management, CRM system and filing. Including using interacting with customers, and suppliers.

Travel 186
article thumbnail

How can assistants stay on top of the scene?

Practically Perfect PA

I spent a lot of time researching great venues, restaurants, hotels and suppliers and I really enjoyed it. When I discover or stumble across any good restaurants, bars venues or hotels I drop a pin on my little app’s map and boom I have it stored for ever in my phone. It is called Pin Drop and my love of it is slightly obsessive!

article thumbnail

Guest Blogger: David B. Wright, Author

The Office Professionals Place

This morning the phone rang - youve got an interview! Of course, youre going to take a different approach. If you should choose to use one of these methods, and use it regularly in interviews, you may find portions that you can ‘recycle’ with different companies, but of course some degree of customization will be required.

article thumbnail

5 tips for Sourcing Employee Training for Small Businesses

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Ask corporations – often they have training courses or accreditation for their products. Look online for affordable web-based courses If you have additional tips, please share them in the comments section. Check their references first.

Training 100
article thumbnail

The Customer Is Always Right!

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

2007 100