The Small Business Blog

DECEMBER 14, 2009

The small gain, along with a fifth straight increase in sales, raised hopes that businesses will begin restocking their depleted shelves, helping… Most small businesses plan no ‘09 bonuses, survey shows : More small-business employees can expect no end-of-year bonuses or gifts for 2009. — ST.

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Allwork

NOVEMBER 6, 2023

There’s so many different niches and it does depend on budgets and different things like that as well. The Instant Office report was fascinating from this year, this of September, and it was all about service and just basic things of great customer service there. I think that’s always the one.

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AT&T Travel Environment Restaurants 278

The Small Business Blog

NOVEMBER 4, 2008

FPB warns that removing ‘green’ fuel tax incentive will further alienate small firms : The FPB is questioning the Government’s commitment to helping small firms switch to environmentally friendly fuels, following an announcement in the 2008 Budget that it is to remove a tax incentive for investing in ‘green’ biofuels.

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Recruit CRM

JANUARY 25, 2022

In fact, an online survey conducted by Recruit CRM revealed that more than 98% of recruitment agencies with ten recruiters or more used an Applicant Tracking System. So, ensure your business needs align with your goals and budget to make the best decision for choosing a recruitment software.

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Agencies Resume Social Media Job Hunting 65

The Small Business Blog

NOVEMBER 2, 2009

Business cuts back on training and hours in bid to hang onto staff : A new survey by the Australian Industry Group has revealed that a third of companies are planning to cut their training budgets in the next 12 months, as entrepreneurs fight… India Inc’s business confidence surges, says CII : The business confidence of India Inc.

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The Small Business Blog

NOVEMBER 23, 2009

Rewriting bank regulations will hurt small businesses : In the typical fashion, Congress is now attempting to solve a “crisis&# by creating a new government agency with an unlimited budget and almost unlimited regulatory powers. 2010 may be no better.

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Service Untitled

FEBRUARY 17, 2010

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Are you meeting your customers’ service expectations? Service expectations are going to vary from company to company.

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Customer Service Etiquette 2010 Social Media 40

Service Untitled

JUNE 1, 2011

Don’t assume you know what your customers want or need without asking! The new manager of the Chicago Marriott was going over year-end budget requests and came across a $20,000 line item to upgrade the black-and-white television sets to color in the bathrooms of the rooms on the concierge level.

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Service Untitled

JUNE 15, 2010

Service Untitled The blog about customer service and the customer service experience. Employees recommend us to prospective customers; they are commonly at the front lines, and the success of most organizations are based on employee loyalty and dedication.

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Service Untitled

SEPTEMBER 8, 2010

Service Untitled The blog about customer service and the customer service experience. Have focus groups; consider an employee survey. Let’s face it; the more positive employee engagement, the more positive customer service, and the more company success. Great thoughts!

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The Small Business Blog

MAY 31, 2006

Small Business Trends published a survey on “ Selling to Small Businesses ”, which supports the increasing importance of SEM: “ A full 73% of vendors attract small business customers through search engine results” Joe has another excellent article worth reading ; especially the last two bulletpoints are relevant to our discussion here.

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Energage

SEPTEMBER 4, 2017

And yet, one report after another still names employee engagement and workplace culture at the top of a CEO’s many challenges: • The Conference Board’s annual CEO survey lists six top challenges for CEOs today, five of them related to engaging and aligning talent. We can have observations, but the survey bears them out.

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2017 Customer Service Training Skills 58

BMT Office Administration

NOVEMBER 25, 2024

Total quality management is a concept that believes every member of an organization, from bottom-level employees to C-suite executives, should work to improve business processes and customer satisfaction continuously. How can you better understand your customers so that you can implement TQM effectively? Highly satisfied customers.

Management 52

Management Social Media Expenses Customer Service 52

Service Untitled

NOVEMBER 10, 2011

According to a Price Grabber survey, 45 percent of consumers say they are going to spend less on holiday shopping compared to what they spent in 2010. And what that means is the need of customer service representatives demonstrating those people skills that assure shoppers they are making good decisions.

Customer Service 40

Customer Service UPS Holidays Gifts 40

Recruit CRM

NOVEMBER 8, 2021

A recent online survey conducted by Recruit CRM revealed that more than 98% of recruitment agencies with 10 recruiters or more used an Applicant Tracking System. Better Utilisation Of Budget When it comes to recruiting solutions, it is difficult to identify the right direction as to where to spend the budget. Let’s get started!

Resume 69

Resume Agencies Social Media Interviewing 69

Success

DECEMBER 5, 2024

In fact, according to survey results from Morning Consult and Samsung Solve for Tomorrow , 50 percent of Gen Z aspires to start their own businesses. Conduct a competitive analysis : Study both direct and indirect competitors , focusing on their pricing, customer service, branding and distribution channels.

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Equipment Social Media Legal Expenses 246

Workplace Insight

DECEMBER 20, 2024

A new survey of 252 senior executives within dedicated IT and artificial intelligence functions enterprises by Verdantix , claims that more than half (53 percent) of businesses expect 10 percent of job roles to be replaced by AI agents over the next five years.

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2025 Customer Service Budget Collaborate 52

The Small Business Blog

DECEMBER 7, 2009

Senate bill won’t change small biz premiums: The Congressional Budget Office predicts the Senate health care reform bill would provide better, but more expensive, coverage in the individual insurance market, while having little impact on premiums for employer-based coverage. .
 — ST.

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