Laughing all the Way to Work

DECEMBER 5, 2009

INTERVIEW WELL Make it a conversation. You are interviewing them too so ask questions. Take notes during the interview so you don’t forget what you wanted to ask. If you don’t get it, it wasn’t the right job for you or the right time. Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. She just thinks she has to answer her cell phone every time it rings. At least in his case if he has to answer it he will ask if I mind if he takes the call. 23, 1 p.m.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

FEBRUARY 19, 2009

Or it is that we just dont know how to address them so revert to last names? What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Admin in the Spotlight: Interview with Lynn Holgat. Why do we not use their full name? 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Eat Your Career

AUGUST 9, 2010

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! No position is perfect, no matter what they tell you during the interview. Elizabeth — Too funny!

2010 100

2010 Stress Resume Cover Letter 100

Laughing all the Way to Work

JANUARY 15, 2010

The topic was on personal branding and they were making recommendations to executives on how to polish up their image. How many times I have booked a meeting thinking the day was free, only to notice later that an all-day event was put in unnoticed at the top. but I don't use that system or know what the colours mean.

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

SEPTEMBER 13, 2008

When I interview for a job I interview the person interviewing me and try to get a feel for whether we will work well together. Good boss, bad boss On one interview I went on, when I met the two men who would be interviewing me, I met the first one and thought, "OK, so he seems like a nice man and I could work with him."

Time Zones 100

Time Zones Interviewing IAAP International 100

Laughing all the Way to Work

MARCH 29, 2009

If you get an opportunity for an interview you may as well go and try it. Be prepared in the interview with your own questions too. I always like the interview to be a conversation, with both sides talking. HA HA, not funny Be very careful about using humour in an interview. When an opportunity came up, I went for it.

Time Zones 100

Time Zones Resume IAAP Interviewing 100

Laughing all the Way to Work

JANUARY 10, 2010

Some of the younger bosses are certainly qualified and know how to do some things administratively, but is it an efficient use of their time and is it good job security for us? Many young executives have never had an assistant before and are so used to not having one, that they don't know how to utilize one.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 13, 2010

By the same token, I appreciate it when someone lets me know by when they will have something for me and if they can’t have it done by that date, then I like it when they get back to me to say when I can expect it. So that is what I like, but it isn’t always what I get. Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Admin in the Spotlight: Interview with Lynn Holgat. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

I actually didn't know this and this is something I need because I tend to blather on a little bit and get carried away! :) February 12, 2010 Patricia Robb said. But, as I learned the hard way it doesn't work on all systems. Admin in the Spotlight: Interview with Lynn Holgat. They said it works with most phone services.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

AUGUST 22, 2009

Sometimes I need to do a job, but I can’t move forward until I get an answer from someone else. While waiting for the answer, you can go on to other tasks and bring this item forward another day to get it off your desk, but don’t let it go off your radar. Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 28, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? You can find the story at the following link: [link] That certainly is dedication and remarkably they were a perfect match.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

JANUARY 10, 2010

Admin in the Spotlight: Interview with Lynn Holgat. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 16, 2010

If you don’t have e-mail folders, create some and sort messages as they are received. It gives you something to look at when you arrive the next morning and lets you know how to get busy right away. Be sure to include call-back windows if you leave a message so you won’t be interrupted while working on an important task.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

let's see how it goes! Please don’t hesitate to contact me with any questions or concerns. Admin in the Spotlight: Interview with Lynn Holgat. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 31, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? When taking initiative isn't the best thing. In both of my situations, it would have been helpful if I had given my input.

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

JUNE 4, 2010

The Director of my department says she sometimes feels as though she running a daycare, but sometimes people just can't "play nice" It's pretty basic stuff: share and co-operate, but sometime adults just forget, I suppose. Admin in the Spotlight: Interview with Lynn Holgat. Be sure you are not part of the problem.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 1, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? ► June (3) ► May (7) ► April (4) ▼ March (5) When working isn't fun: Ho hum, ho hum, it's off t.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 21, 2009

I know so many people who are great at what they do, but when I hear them talk about themselves they are very negative and keep telling me how they cant do it. The little messages we send ourselves each day can have an impact on what we think about ourselves and how we perform in our jobs. (Or Don’t let self doubt take over.

Self Esteem 100

Self Esteem Time Zones IAAP International 100

Laughing all the Way to Work

MARCH 20, 2010

It works well when it is a co-worker who sits closest to you, but depending on how your office is set up that might not be possible. Admin in the Spotlight: Interview with Lynn Holgat. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 5, 2010

Admin in the Spotlight: Interview with Lynn Holgat. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? If you have to reschedule, send an email apologizing, but advise that your bosss schedule has changed. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 26, 2008

© Copyright Patricia Robb 2010 26 October, 2008 Repeating Headers and Footers while in Sections Someone was asking on another site how to repeat a footer for just one section in a document, i.e. a table. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.© 5, 2010 at 12 p.m. Dealing in real time.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

APRIL 22, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? I am speaking this morning at an administrative event so looking forward to meeting some new assistants. 5, 2010 at 12 p.m. (New

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Service Untitled

AUGUST 12, 2010

You don’t always have to be faster or cheaper to keep your customers from straying off to the competition, but you need to maintain a consistent brand of professionalism, speed, and convenience. When you have hired the right people, and your employees know how to make customers feel important, customers keep coming back.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Laughing all the Way to Work

FEBRUARY 27, 2010

Admin in the Spotlight: Interview with Lynn Holgat. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Nobody seems to really know what its called, but Powerpoint Remote was given as a common name. Although thingy will work in a crunch.

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

NOVEMBER 9, 2008

Here is how you can win: The tenth person to e-mail me at pattyannrobb@rogers.com will receive a free copy of my book. Admin in the Spotlight: Interview with Lynn Holgat. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

JUNE 30, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer service procedures and social media preparation Cheryl June 30, 2010 Customer Satisfaction , Little Things, Big Differences , Proactive No Comments You wouldn’t jump into a swimming pool if you didn’t know how to swim. At a local.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Laughing all the Way to Work

NOVEMBER 10, 2008

Admin in the Spotlight: Interview with Lynn Holgat. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? Writing when you don’t know what you’re talking ab. Congratulations Tammy! 5, 2010 at 12 p.m. Dealing in real time.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 16, 2008

© Copyright Patricia Robb 2010 16 November, 2008 Writing when you don’t know what you’re talking about. How did I do it? I interviewed my friend who is a minute taker. At the end of it, I knew how to take minutes and could write about it. Read their letters and reports and see how they craft their words.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

From the young cadet who waited while I got my subway pass and directed me to the downtown core, to the man who recommended the High Museum and Atlanta Aquarium and gave me directions on how to get there. Admin in the Spotlight: Interview with Lynn Holgat. I especially enjoyed the Renaissance Art exhibit at the High Museum.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

AUGUST 1, 2010

Of course the simple solution would be to have the same password for every aspect of your life, but nope that doesn’t work. And do we really have to change our work passwords every 60 days, and why can’t I use the same password I used a year ago? I kinda liked that one, but nope I can’t reuse the old password.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

OCTOBER 4, 2009

A manager has to have confidence that you know how to do your job. I also worked by myself for many years and wondered if I would know how to share. So how did I handle it the second time around? Make the interview count and ask the right questions. Do you know what you are doing? This is the way that it is done.

Management 100

Management Time Zones IAAP International 100

Service Untitled

FEBRUARY 17, 2009

Back in March 2008, I wrote about how to measure customer satisfaction for less than $250 and got some great feedback on the article and the idea. The old method was put together quickly and inexpensively, but that doesn’t mean that it was the right method for the company (or for any company). No related posts to display.

Customer Service 40

Customer Service 2008 Etiquette 2006 40

Laughing all the Way to Work

FEBRUARY 27, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? I hope you find it as useful as I did. EST Taking Effective Meeting Minutes Join me for a Webinar Oct. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

JULY 1, 2010

Dofasco Steel has long used the phrase "Our strength is in our people" and how true that is. You will be surprised at how much you learn when you work together and exchange knowledge with one another. Admin in the Spotlight: Interview with Lynn Holgat. Try starting your own information sharing at work. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 1, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Taking stock We don't know what we don't know ► June (1) Playing nice in the sandbox ► May (2) Whose meeting is it anyway? When taking initiative isn't the best thing. If you are a new hire, take the time to learn and ask questions.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100