2006 Credit Card Interviewing 
Service Untitled
APRIL 14, 2010
Home About Service Untitled Subscribe for Free Consulting Contact Archives Credit cards offer extra customer service perks Cheryl April 14, 2010 Behind the Scenes , Customer Service , Little Things, Big Differences , Specific Companies No Comments My new Nordstrom credit card came in the mail, and I was pleasantly surprised.
The Small Business Blog
NOVEMBER 30, 2009
Business owners increasingly upset over credit card transaction fees : Card issuers contend their swipe charges don’t hurt and should remain the same. The Latest Entrepreneurial Fantasy Is Selling Cupcakes : Move over restaurants and bed-and-breakfasts. — ST. Digg Furl Netscape Yahoo!
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Service Untitled
SEPTEMBER 22, 2010
In this part of the interview, we talk about how customer service ties in with the different types of American Express cards and how American Express approaches the important topics of empowerment and taking ownership of issues. To read this part of the interview, click “read more” below.
Service Untitled
OCTOBER 7, 2010
Click “read more&# to read the interview. Powers and Associates award for highest customer satisfaction with credit cards companies and that speaks volumes. We’re not looking only at our competitors in the credit card industry. This is the final part of the interview with Doria.
Service Untitled
AUGUST 26, 2010
This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?
Service Untitled
SEPTEMBER 3, 2010
This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.
Service Untitled
JULY 7, 2010
The company has even set up a website to help consumers keep track of all activity concerning legislative action for all credit card holders. photo credit: TheTruthAbout… Possibly Related Posts: Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and.
Expert insights. Personalized for you.
40 
Let's personalize your content