2006 Company Etiquette Training 
Service Untitled
SEPTEMBER 21, 2010
Home About Service Untitled Subscribe for Free Consulting Contact Archives Employing company vision in customer service training Cheryl September 21, 2010 Culture , Customer Satisfaction , Customer Service , Hiring & Training 1 Comment Every company needs a motivational vision; what you want your company to ultimately become.
Service Untitled
APRIL 16, 2010
Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer loyalty built on company focus Cheryl April 16, 2010 Customer Service , Proactive 2 Comments I grew up in a very small town where we were mostly limited to one grocery store, one department store, one morning restaurant, and even one book store.
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Service Untitled
OCTOBER 12, 2010
The course traditionally goes on to warn agents about the possible negative impact on the company and business. Many agents politely listen, but consider the training course just a supplement to common sense. What would a successful outcome then be for the company and for the customer?
Service Untitled
AUGUST 27, 2010
The successful company focuses on its customers, and in order to do that, leadership has to be involved and focused on improving employees and all business processes. Senior managers have to be involved, instead of just delegating training to lower-level managers. So how does a company become process-focused?
Service Untitled
OCTOBER 26, 2010
More than price, since companies vie for the best prices all the time, is to make truly lasting impressions in order to win customer loyalty. It’s going back to basics that drives the train of success. Companies may have larger, more inviting stores, but providing superior service is still what sets apart Zappos from ABC Shoes.
Service Untitled
MARCH 31, 2010
Toll collectors need to have customer service training also. What would be the results if a company used representatives who insulted, assaulted or told customers to “die&# on the road?
Service Untitled
OCTOBER 8, 2010
Ford claims that going to a dealer for work outside of the new warranty period may initially present as being more expensive, however in the long run the dealers have better processes, training, and parts as to Ford products. Customer relationships are based on a company’s service especially in the auto industry.
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