Etiquette International Interviewing Training 
Success
MARCH 4, 2024
Co-author Scott Schwertly, founder of Ethos3, a presentation design and training boutique in Nashville, Tennessee, offers a proprietary test to determine each individual’s strengths. To learn more, he interviewed high-profile achievers who had survived public defeat, including athletes, entertainers, politicians and executives.
Laughing all the Way to Work
JANUARY 19, 2009
.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Admin in the Spotlight: Interview with Lynn Holgat. 411 Look Up 411.ca
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Laughing all the Way to Work
JULY 12, 2010
© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.© Oh where or where is my password?
Service Untitled
APRIL 22, 2010
Internal customer service provides our coworkers within our company information or services. When companies practice exceptional internal customer service, everyone benefits; the “what goes around comes around&# philosophy one might say. If employees get territorial, internal service breaks down and can become adversarial.
Service Untitled
AUGUST 26, 2010
This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?
Service Untitled
SEPTEMBER 3, 2010
This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.
Service Untitled
JUNE 24, 2010
and after a quick email exchange, John was nice enough to agree to an interview. Here’s the interview with John. We invest a lot of resources into employee training and offer several seminar programs and consultations for our customers. Service Untitled The blog about customer service and the customer service experience.
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