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Customer Service Hell

Catch Friday

There's something electrifying about a shocking experience I had today when I decided to pay EDF, an electric utility supplier in the UK - anyone would think that ringing to pay a bill would be so easily - but it's not - not at all! Do follow us on twitter @catchfriday and do look at our website.

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Have You Got A Business Thought?

The Small Business Blog

HSBC are running a campaign entitled 100Thoughts , which is taking place on Twitter. Will help to get more followers on twitter Leave a Reply I would love to hear from you, please let me know what your take on my blog post is. You can leave a response , or trackback from your own site. Digg Furl Netscape Yahoo!

2007 100
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The Customer Is Always Right!

The Small Business Blog

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. I look forward to connecting with you! Digg Furl Netscape Yahoo!

2007 100
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The Zen of Social Media Marketing

The Small Business Blog

Shama wrote “The Zen of Social Media Marketing” as she was aware there was an acute need for such a book; she was constantly being asked, even by successful business people, how to use Facebook, LinkedIn and Twitter to enhance their business. You can buy “The Zen of Social Media Marketing” here. Digg Furl Netscape Yahoo!

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New Small Business Startup Idea: Virtual Import/Export Assistant.

The Small Business Blog

« Twitter, better late … Free Press Release Distribution for Small Business. So now I had my supplier with whom by this stage I had built up a good base for a trustworthy supplier by way of emails. Get your suppliers to advertise in it! As the business would grow, so I would increase the range I offered.

2007 100
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Top 5 Tips for Giving a New Business a Kick Start

The Small Business Blog

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!

2007 100
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Small Business World News Round-up - 2009/11/10

The Small Business Blog

How to Make Social Media Useful : Lisa Barone reports that a Citibank and Gfk Roper study found that 76 percent of small business owners don’t find social networking sites like Twitter, Facebook and LinkedIn helpful in generating leads and business. Digg Furl Netscape Yahoo!

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