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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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What Is the Best E-Commerce Platform?

Success

Customer discount codes for marketing campaigns, reliable inventory tracking and strong customer service are all part of the package. With WordPress serving more than 30% of online stores, you’ll easily set up the initial website yourself or find a gifted designer who can. You’ll find another advantage, too.

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How the Best Hotels Win Repeat Bookings

The Small Business Blog

Convincing guests to stay at your hotel for a second or third time is up to eight times cheaper than winning a brand new customer. Help and encourage your staff to be experts in the hotel’s services and customer services. Tempt people back with discounts or freebies. Here’s how to do it….

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Personalize customer service and make it happen

Service Untitled

Personalizing customer service consists of targeting an audience and acting on specific objectives to increase business, build brand loyalty, and attract new clients or customers. Well chosen and thoughtful promotional items can also have an impact on personalizing customer service. photo credit: Ktoine.

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‘Tis the season to rev up the customer service

Service Untitled

What are some of the incentives businesses offer to maximize a customer’s buying experience? Shoppers will be looking for the best prices, discounts, free shipping, coupons, and blowout sales, however organizations that match the atmosphere with the merchandise will find an increase in buyers and an increase in sales.

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Small businesses and the importance of outstanding customer service

Service Untitled

In the neighborhood deli, your favorite flavor of coffee cream sits waiting for you in the refrigerator, and at the office supply store the owner knows the brand of your copier and offers you a 10 percent discount because you are a regular customer. So what’s a local merchant to do to cultivate their customers’ loyalties?