Jennie Lyon

SEPTEMBER 13, 2022

Customer-Centric Marketing. You’ve probably heard about it online, on another podcast, or in your inbox. Customer-centric marketing is a business philosophy that prioritizes the customer’s needs and experience above all else. But what exactly does it mean?

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Customers Rock!

APRIL 14, 2010

Recently on Customers Rock! We had a great discussion around listening to customers, gathering social media feedback and turning it into action inside of a company, and of course we talked about the NetPromoter score and how to use it strategically. It’s not about what you think… it’s about what your customers think.

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Make or Break Moments

MAY 11, 2010

But customer relationships? The needs of our customers change and evolve as things change in their life. As a customer – it isn’t my speciality, so I don’t question, I just continue on. The company didn’t come to the customer. The customer went to the company. No change.

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Allwork

SEPTEMBER 16, 2022

All to help them with their key challenge: to attract, engage and retain the best talent in the market. How can current leaders overcome the challenges of hybrid work? What is FlexOS and how is it transforming the future of work? How to use gamification to get people to engage. About this episode.

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Men With Pens

SEPTEMBER 30, 2010

on how to create a seminar in just ten easy steps, I was pretty darned pleased. A seminar is a fantastic way to show off your stuff, get people interested and get them buying from you. So… when’s yours? Now I have your attention. The average freelancer absolutely hates to sell. It’s sad, but true.

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