Remove Cost Remove Discount Remove Phones Remove Social Media
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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

Instill and nurture these mission values at every level of your company—not just on the phone line or customer service desk, but in sales, management, and in yourself. Companies often place customer service representatives in one silo and their social media managers in another. Your mission statement must be a call to action.

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Customer-Obsessed Service

Customers Rock!

Social media has pushed customer service to the forefront for many organizations. Responses are often faster in social media than they are in traditional service channels, since social media makes everything extremely visible. Customer service is viewed as a cost center.

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The planet clearly needs help. So what can you do? Demand change

Ideas.Ted

I have witnessed people suffering and dying since I was a child,” the 18-year-old from Pakistan told me over the phone. I have no choice,” she said, her voice breaking on the phone. The costs of inaction are also already playing out in American life. Social media companies like Facebook and Twitter are doing the same.

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Cost Cutting for Small Business – Payment Terms | THE SMALL.

The Small Business Blog

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100
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Cost Cutting for Small Business – Payment Terms | THE SMALL.

The Small Business Blog

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100
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Q & A: What are successful cost-cutting solutions in small.

The Small Business Blog

Community for small business outsourcing and cost control. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come?

2007 100
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Customer-Obsessed Service

Customers Rock!

The radio program is really an extension of this blog; you get to hear my voice as part of an hour-long conversation around the topics we all know and love here: customer experience, customer service, loyalty, marketing, and social media. Get the customer off the phone/chat as soon as possible in order to respond to more customers.