Class Etiquette Interviewing 
Service Untitled
FEBRUARY 29, 2012
This is the fourth and final part of my interview with Rob Siefker, the Director of the Customer Loyatly Team at Zappos. You can read part one of the interview here , part two here , and part three here. They teach communication classes and finance classes and cultural related classes. Rob: Exactly. Not right now.
Laughing all the Way to Work
FEBRUARY 14, 2009
Admin in the Spotlight: Interview with Lynn Holgat. I am happy with this role of a Personal Assistant, Teacher, Event Organiser and to top it all I am a working mother !! Zelma De Souza Abu Dhabi United Arab Emirates February 25, 2009 Patricia Robb said. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password?
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Laughing all the Way to Work
DECEMBER 31, 2009
During a break in the class, I was sitting at my assigned Telex and it started typing. I bet they never asked you that question at a job interview). Admin in the Spotlight: Interview with Lynn Holgat. I wonder what kind of service the client would have thought he was offering! I looked down and read, “I AM WATCHING YOU.&#
Service Untitled
SEPTEMBER 25, 2009
I also associate white glove service with class, grace, and politeness as well. To provide white glove service, you need to make sure that: Employees are well dressed. Looking the part is important if you’re concerned with white glove services.
Service Untitled
FEBRUARY 12, 2010
Of course, the initial recruitment and interview of potential candidates is of prime importance, so know what specific personnel requirements are needed, and structure hiring decisions based on attitude, proficiency, and enthusiasm. The client had very long hair; the foils were almost all applied, and her cell phone rang.
Service Untitled
JUNE 11, 2010
How will the polls rate Continental’s in-flight free food service being phased out next year if we fly economy class? Indeed security lines are now less crowded, but haven’t passengers learned how to go through security lines; we pull out our laptops, don’t pack liquids, use plastic bags for allowed toiletries, etc.?
Service Untitled
AUGUST 5, 2010
Some companies think that customer service representatives do not learn skills from abstract situations taught in seminars and training classes, but I witnessed an interesting experience yesterday that had been learned and mastered well. It saves the company a huge amount of time, and keeps people happy.
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