Practically Perfect PA

MARCH 18, 2016

After speaking at the Assist Conference Heather Dallas from Dallas Development has written a great follow up blog on her popular Project Management for Assistants session… Taking on a project is a great way of raising your visibility and getting you the recognition you deserve. Is it quality, time or cost?

Project Management 100

Project Management Management Budget 2017 100

Eat Your Career

DECEMBER 20, 2016

Perceptions aren’t necessarily reality, of course. Negotiation. Etiquette can influence your ability to negotiate effectively. Conversely, demonstrating proper etiquette in the negotiation process provides unspoken—even subconscious—leverage. It helps demonstrate that you are a savvy, confident and shrewd businessperson.

Etiquette 100

Etiquette Negotiating Promotion Purchasing 100

Practically Perfect PA

JANUARY 10, 2017

I grew up in a different age where working hard and being humble were par for the course for the PA. Have the confidence to take the lead, be proactive and have a conversation with your boss. Be prepared to negotiate if necessary. Like everything in business, it’s about negotiation for both funds and time.

Business Cards 100

Business Cards International Training Networking 100

Laughing all the Way to Work

SEPTEMBER 17, 2010

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets Negotiation As you saw above, negotiation is possible.

Time Zones 100

Time Zones IAAP Negotiating International 100

Service Untitled

OCTOBER 12, 2010

Service Untitled The blog about customer service and the customer service experience. The course traditionally goes on to warn agents about the possible negative impact on the company and business. Many agents politely listen, but consider the training course just a supplement to common sense.

Customer Service 40

Customer Service Training Etiquette Negotiating 40

Musings of a High-Level Executive Assistant

JUNE 14, 2015

Hello New and Returning Readers, Many apologies that I have not been blogging as much. The inspiration this latest blog was spurred for 3 reasons. And in consulting with some of the people above, I also realized a part of it was tied to self esteem/confidence, knowing what they wanted, or establishing priorities.

Self Esteem 40

Self Esteem Negotiating Assertiveness Confidence 40

Service Untitled

APRIL 10, 2013

Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations. Of course, then it is necessary to reach out to that person.

Customer Service 40

Customer Service Social Media Negotiating Facebook 40