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Free Webinar Teaches You How to Develop Your Persuasion Skills

Office Dynamics

As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. How to work around barriers instead of backing down at the first sign of resistance.

Skills 100
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How to Develop Your Inner Circle, a Webinar Replay with Peggy Vasquez

Office Dynamics

Regardless of your job title, intelligence level or personal skill set, there is one certainty that always holds true: You simply cannot achieve your vision of greatness (whatever it may be) without the help of other people. You can view our past free webinar library of administrative training programs here.

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BIG Learning: The Invisible Bag of Skills Give Assistants the Edge

Office Dynamics

Carrying on with the May theme of BIG learning, today I want to talk to you about the invisible bag of skills, knowledge and information. Administrative and executive assistants will gain a competitive edge when they embrace this mindset. These attendees were very happy they had been through presentation skills classes with me.

Skills 100
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Administrative Assistant vs. Executive Assistant: What’s the Difference?

Eat Your Career

In reality, these are two very different roles, both in the expectations and in the skills required to be successful. In this article, I want to explore both the Administrative Assistant role and the Executive Assistant role as thoroughly as possible, without overwhelming you. How to Overcome the 10 Most Common Admin Challenges.

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The Power of One

Office Dynamics

On Wednesday, April 26 I hosted a Facebook Live where I spoke about what I love about the administrative profession and gave tips on how to shine in the profession. I started administrative training in a few of the companies where I worked. Persuasion skills. Craft your skill. Good communication skills.

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How to Respond to Workplace Conflict

Office Dynamics

This is an important skill to develop for any individual who has to work with others. Here are 14 strategies taken from my flagship administrative training program, The Star Achievement Series®. Having an “attitude of taking charge” is not necessarily the same as the “skill of taking charge.” Joan Burge.

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How to Impact Your Work by Rephrasing What You Say

Office Dynamics

I will never forget how my life changed as an executive when Jasmine Freeman, Chief Executive Assistant, asked me that question. I was going to be gone for a few days to conduct an administrative training program. You might be wondering why this a big deal and how this changed my life. Joan Burge.