Remove 2011 Remove Budget Remove Customer Service
article thumbnail

Back to the basics for customer service

Service Untitled

Is it really poor customer service or do we as consumers expect too much? I didn’t wear it for a while because it was way beyond my budget at the time, and so I waited for a special occasion to dress up and show it off. I’m looking forward to a great year of customer service. photo credit: NeoGaboX.

article thumbnail

Of car dealerships and customer service

Service Untitled

Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Small Business World News Round-up – 2009/12/15

The Small Business Blog

per cent in April 2011 has angered small business owners. Darling pledges help for SMEs : The Chancellor announced proposals to help small businesses in his pre-Budget report.Alistair Darling committed £500 million for a capital growth fund to support small businesses and an extension to the Enterprise Finance Guarantee scheme.

2009 100
article thumbnail

Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Let’s face it; the more positive employee engagement, the more positive customer service, and the more company success. The last few years have been a time for slashed training budgets. Great thoughts!

article thumbnail

An Open Letter To Our Prime Minister, David Cameron

The Small Business Blog

In the interest of fairness it is necessary to end the practice of giving projects only to large multinational corporations – which often fail or run massively over budget – while better and more innovative solutions are available at a fraction of the cost. It will also result in significant risk of error.

2007 100
article thumbnail

ClickUp vs. Trello: Which is the best project management software?

BMT Office Administration

That’s why I’m comparing ClickUp vs. Trello to see which program offers the best features, customer support, and pricing — so read on to learn more. Trello was first imagined in 2011 as a list-making and collaboration tool by the New York software company, Glitch. A client portal for customer relationship management (CRM).

article thumbnail

‘Tis the season to rev up the customer service

Service Untitled

Statistics for the 2011 shopping holiday season look a little scary for merchants this year. And what that means is the need of customer service representatives demonstrating those people skills that assure shoppers they are making good decisions. Luckily 49 percent say they are going to spend the same amount.