The Small Business Blog

OCTOBER 2, 2006

by Stefan Töpfer on Oct 02, 2006 After spending a couple of hours on online support on Saturday and Sunday, following our new Plug-in CashBook (find Demo here) release, you may be mistaken to believe that I was helping my customers to use the new plug-in. WinWeb CashBook FREE! Digg Furl Netscape Yahoo!

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The Small Business Blog

AUGUST 8, 2010

They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.

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The Small Business Blog

AUGUST 7, 2007

So instead of digging through file folders and your “sent&# email, here are five suggestions for setting up quick and dirty business processes and organizing your information for easy access:… &# Being organized from day one will save you a lot of time and help you to stay focused on your business – not your office.

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The Small Business Blog

MARCH 21, 2010

« Why Your Small Business Needs A SWOT Good Customer Service Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. If you have additional tips, please share them in the comments section. Ignore your spendings on CS & u’r toast.

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The Small Business Blog

MAY 18, 2010

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. You can follow any responses to this entry through the RSS 2.0

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The Small Business Blog

MAY 17, 2006

by Stefan Töpfer on May 17, 2006 I’ve decided to write a little mini series of posts of the next few weeks to look at the benefits of using SaaS – Software as a Service technology. TiEcon 2006: Software Luminaries Panel : The Software Richter Scale: 1, 3 or 7? Said on May 18th, 2006 at 4:03 am [.]

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The Small Business Blog

NOVEMBER 6, 2009

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 20, 2009

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Rupert Murdoch (b.

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The Small Business Blog

NOVEMBER 28, 2009

&# by Stefan Töpfer on Nov 28, 2009 « WinWeb Announces £10′000 Business’09 Finalists Dubai World – British Banks Building Castles In The Sand » « Previous Entries This entry was posted on Saturday, November 28th, 2009 at 11:42 am and is filed under Balderdash. Digg Furl Netscape Yahoo!

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The Small Business Blog

DECEMBER 18, 2009

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Clare Short (b.

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The Small Business Blog

DECEMBER 28, 2009

1917) US comedienne To view previous quotes, click here « Top 5 Tips on Making Big Changes New Year – Small Business Quote of the Week » « Previous Entries This entry was posted on Tuesday, December 29th, 2009 at 7:00 am and is filed under SME-Blog. Phyllis Diller (b. Digg Furl Netscape Yahoo!

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The Small Business Blog

SEPTEMBER 9, 2009

» « Previous Entries This entry was posted on Thursday, September 10th, 2009 at 7:00 am and is filed under Business Ideas. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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The Small Business Blog

MARCH 24, 2010

« Good Customer Service Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. Richard Frank Said on March 29th, 2010 at 5:30 am Good customer service will go a long way.

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The Small Business Blog

JULY 14, 2006

Registering your business – Start Up Guides – Part 5 by Jason Holden on Jul 14, 2006 A major task for any new business is to ensure it is registered with the various government departments, this is one area I find a lot of new clients fail to do, mostly through a lack of knowledge, but sometimes through a fear of red tape and paperwork.

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The Small Business Blog

JANUARY 21, 2008

» « Previous Entries This entry was posted on Monday, January 21st, 2008 at 11:14 am and is filed under Question & Answer. The fact that there are plenty of highly profitable companies, with for instance bad customer service, does not mean they are not loosing customers. Thanks for your good points.

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The Small Business Blog

MARCH 9, 2010

Simpson « Top 5 Tips for Writing a Staff Handbook Top 5 Basic Advertising Tips » « Previous Entries This entry was posted on Wednesday, March 10th, 2010 at 2:30 am and is filed under Customer Service , SME-Blog. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

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The Small Business Blog

JUNE 13, 2010

Make it easy for customers to get in contact with your business, via email, telephone or ’snail mail’ Respond promptly. Your customer service must be top-notch. Provide content that will appeal both to the readers of the site and also to search engines. Use the website to provide speedy help and assistance.

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The Small Business Blog

NOVEMBER 16, 2009

« Top 5 Website Design Tips Small Business World News Round-up – 2009/11/17 » « Previous Entries This entry was posted on Monday, November 16th, 2009 at 2:51 pm and is filed under Finance. You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.

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The Small Business Blog

NOVEMBER 19, 2009

Opinions – Small Business Quote of the Week » « Previous Entries This entry was posted on Friday, November 20th, 2009 at 12:08 am and is filed under WinWeb. Find out more and watch business videos @ WinWeb TV « How To Make This Recession Work For Your Small Home Business. Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 24, 2009

« Small Business World News Round-up – 209/11/24 Lord Alan Sugar:&# I have nothing further to say to you…!&# » « Previous Entries This entry was posted on Tuesday, November 24th, 2009 at 6:41 pm and is filed under WinWeb. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

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The Small Business Blog

JANUARY 9, 2010

To view previous quotes, click here « New Year – Small Business Quote of the Week Top 5 Tips on Building a 6 Month Cash Reserve » « Previous Entries This entry was posted on Saturday, January 9th, 2010 at 7:45 pm and is filed under Business Quotations. You can follow any responses to this entry through the RSS 2.0

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The Small Business Blog

JANUARY 24, 2010

» « Previous Entries This entry was posted on Monday, January 25th, 2010 at 7:10 am and is filed under Business Checklists. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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The Small Business Blog

FEBRUARY 14, 2010

» « Previous Entries This entry was posted on Monday, February 15th, 2010 at 7:03 am and is filed under Business Checklists. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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The Small Business Blog

MARCH 7, 2010

Good Business: A Reputation of Integrity » « Previous Entries This entry was posted on Monday, March 8th, 2010 at 7:00 am and is filed under Business Checklists. « Don’t Let Empty Pockets Hold You Back! You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

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The Small Business Blog

APRIL 4, 2010

» « Previous Entries This entry was posted on Monday, April 5th, 2010 at 7:00 am and is filed under SME-Blog. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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The Small Business Blog

APRIL 27, 2010

» « Previous Entries This entry was posted on Tuesday, April 27th, 2010 at 9:58 am and is filed under WinWeb. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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The Small Business Blog

MAY 12, 2010

» « Previous Entries This entry was posted on Thursday, May 13th, 2010 at 7:30 am and is filed under SME-Blog. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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The Small Business Blog

MAY 21, 2010

« The Centre of Your Small Business Top 5 Ways of Maintaining Virtual Relationships » « Previous Entries This entry was posted on Saturday, May 22nd, 2010 at 7:28 am and is filed under Pitch of the Week. You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.

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The Small Business Blog

MAY 28, 2010

« Social Media Basics for Bootstrap Businesses Top 5 Tips for Hands-On Leadership » « Previous Entries This entry was posted on Saturday, May 29th, 2010 at 7:30 am and is filed under Pitch of the Week , WinWeb. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

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The Small Business Blog

JUNE 4, 2010

« Working From Home Basics Top 5 Tips for Using Technology in Marketing » « Previous Entries This entry was posted on Saturday, June 5th, 2010 at 7:30 am and is filed under Pitch of the Week , WinWeb. You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.

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The Small Business Blog

JUNE 11, 2010

Top 5 Tips for Running a Successful Business Website » « Previous Entries This entry was posted on Saturday, June 12th, 2010 at 7:36 am and is filed under Pitch of the Week , WinWeb. « Is Your Business Blogging? You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

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The Small Business Blog

JUNE 18, 2010

« A Personal Invitation to the Launch of The Business Incubation Centre, Luton Top 5 Biz-to-Biz Sales Tips » « Previous Entries This entry was posted on Saturday, June 19th, 2010 at 7:30 am and is filed under Pitch of the Week , WinWeb. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

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The Small Business Blog

JULY 16, 2010

« Finding Your Feet In The Business World Top 5 Ways of Increasing Business Speed » « Previous Entries This entry was posted on Saturday, July 17th, 2010 at 7:30 am and is filed under Pitch of the Week , WinWeb. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

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The Small Business Blog

JULY 23, 2010

« Being In Business Means Being Online Top 5 Tips for Writing Content for a Small Business Website » « Previous Entries This entry was posted on Saturday, July 24th, 2010 at 7:30 am and is filed under Pitch of the Week , WinWeb. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!

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The Small Business Blog

JULY 30, 2010

« The Inception of a Business Idea WinWeb Pitch of the Week -Domoticware » « Previous Entries This entry was posted on Friday, July 30th, 2010 at 10:25 am and is filed under SME-Blog. You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.

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The Small Business Blog

JULY 30, 2010

Top 5 Tips for Avoiding Employment Lawsuits » « Previous Entries This entry was posted on Saturday, July 31st, 2010 at 7:30 am and is filed under Pitch of the Week , WinWeb. « John Needs YOU! You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.

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The Small Business Blog

AUGUST 6, 2010

Top 5 Sales Tips for Small Business » « Previous Entries This entry was posted on Saturday, August 7th, 2010 at 7:32 am and is filed under Pitch of the Week , WinWeb. « 9-5 or 5-9? Does It Really Matter? You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.

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