The Small Business Blog

MAY 23, 2010

Set aside time each day to answer your email and try to update your website slightly if you have time left over. If email communication is not working well with a particular customer, don’t hestitate to pick up the phone or send a letter instead. Invest in good software and hardware that you can rely on.

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The Small Business Blog

MARCH 21, 2010

Make the necessary changes once you know exactly what your customers want. « Why Your Small Business Needs A SWOT Good Customer Service Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. Sponsors Advertise Here?

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The Small Business Blog

MAY 18, 2010

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. You can follow any responses to this entry through the RSS 2.0

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The Small Business Blog

JUNE 13, 2010

Share information about your business and about you – your history and values are important to prospective customers. Make it easy for customers to get in contact with your business, via email, telephone or ’snail mail’ Respond promptly. Your customer service must be top-notch.

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The Small Business Blog

AUGUST 7, 2007

So instead of digging through file folders and your “sent&# email, here are five suggestions for setting up quick and dirty business processes and organizing your information for easy access:… &# Being organized from day one will save you a lot of time and help you to stay focused on your business – not your office.

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The Small Business Blog

MAY 17, 2006

by Stefan Töpfer on May 17, 2006 I’ve decided to write a little mini series of posts of the next few weeks to look at the benefits of using SaaS – Software as a Service technology. TiEcon 2006: Software Luminaries Panel : The Software Richter Scale: 1, 3 or 7? Said on May 18th, 2006 at 4:03 am [.]

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The Small Business Blog

OCTOBER 13, 2007

by Stefan Töpfer on Oct 14, 2007 I had the above question emailed to me over the week-end. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. Q & A: What do you mean by credit control? Sponsors Advertise Here?

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The Small Business Blog

NOVEMBER 6, 2009

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The Small Business Blog

NOVEMBER 20, 2009

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The Small Business Blog

NOVEMBER 28, 2009

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The Small Business Blog

DECEMBER 18, 2009

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DECEMBER 28, 2009

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The Small Business Blog

MARCH 24, 2010

« Good Customer Service Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. Richard Frank Said on March 29th, 2010 at 5:30 am Good customer service will go a long way.

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The Small Business Blog

JULY 14, 2006

Registering your business – Start Up Guides – Part 5 by Jason Holden on Jul 14, 2006 A major task for any new business is to ensure it is registered with the various government departments, this is one area I find a lot of new clients fail to do, mostly through a lack of knowledge, but sometimes through a fear of red tape and paperwork.

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The Small Business Blog

AUGUST 24, 2007

Here you go b s at the press of a button, you can use it in your memos, emails (or not) it will impress the readers – as long as they don’t come back and ask you what that means. Don’t you hate that – because now you will have to think and work out what to say. Sponsors Advertise Here? Digg Furl Netscape Yahoo!

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The Small Business Blog

JUNE 18, 2010

Email lindsayATlocal.winweb.com to find out more details, and for your own personal invitation. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment. I look forward to seeing you there! Sponsors Advertise Here?

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The Small Business Blog

JANUARY 21, 2008

The fact that there are plenty of highly profitable companies, with for instance bad customer service, does not mean they are not loosing customers. With my focus on micro business, it is imperative to get customer service right since it is often the main differentiator to bigger and/or cheaper competition.

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The Small Business Blog

MAY 31, 2006

» « Previous Entries This entry was posted on Wednesday, May 31st, 2006 at 5:47 pm and is filed under Development , Infrastructure , Marketing/PR , Office - IT , Open Source Software , SME-Blog , Sales , Software as a Service , Web Technology , WinWeb. SMBs to Spend $2.2 SMBs to Spend $2.2 Sponsors Advertise Here?

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The Small Business Blog

MAY 10, 2006

SME / SMB Have Become Obsolete Acronyms by Zoli Erdos on May 10, 2006 Software Industry analysts seem to have a fun time coming up with three-letter combinations. THE SMALL BUSINESS BLOG » Blog Archive » SaaS for Very Small Businesses - Show Me the Money Said on May 31st, 2006 at 4:50 pm [.] Sponsors Advertise Here?

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The Small Business Blog

MARCH 9, 2010

Simpson « Top 5 Tips for Writing a Staff Handbook Top 5 Basic Advertising Tips » « Previous Entries This entry was posted on Wednesday, March 10th, 2010 at 2:30 am and is filed under Customer Service , SME-Blog. You can follow any responses to this entry through the RSS 2.0 Sponsors Advertise Here?

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The Small Business Blog

NOVEMBER 23, 2008

Obviously this has nothing to do with WinWeb , but never the less people call and email us about it, understandably angry and upset. We do not install software since all of our software and business services for small business are online only, we also have no product that scans your computer for viruses. Sponsors Advertise Here?

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The Small Business Blog

JULY 27, 2006

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NOVEMBER 16, 2009

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NOVEMBER 19, 2009

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NOVEMBER 24, 2009

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The Small Business Blog

JANUARY 9, 2010

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The Small Business Blog

JANUARY 24, 2010

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The Small Business Blog

FEBRUARY 14, 2010

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MARCH 7, 2010

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APRIL 4, 2010

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The Small Business Blog

APRIL 27, 2010

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The Small Business Blog

MAY 12, 2010

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MAY 21, 2010

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MAY 28, 2010

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JUNE 4, 2010

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JUNE 11, 2010

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JUNE 18, 2010

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