Remove 2006 Remove Company Remove Etiquette Remove Expenses
article thumbnail

Service Untitled» Blog Archive » Employing company vision in.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Employing company vision in customer service training Cheryl September 21, 2010 Culture , Customer Satisfaction , Customer Service , Hiring & Training 1 Comment Every company needs a motivational vision; what you want your company to ultimately become.

article thumbnail

Service Untitled» Blog Archive » Customer loyalty needed to.

Service Untitled

Ford claims that going to a dealer for work outside of the new warranty period may initially present as being more expensive, however in the long run the dealers have better processes, training, and parts as to Ford products. Customer relationships are based on a company’s service especially in the auto industry.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » Advantages of using customer.

Service Untitled

They know I am choosing Petco over the grocery store for my dog supplies now, and with the money back program, horse supplies are less expensive, easier to find in the store, and more convenient to shop. Small businesses should not get scared that implementing a customer loyalty program could be too expensive.

article thumbnail

Service Untitled» Blog Archive » Credit cards offer extra customer.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Credit cards offer extra customer service perks Cheryl April 14, 2010 Behind the Scenes , Customer Service , Little Things, Big Differences , Specific Companies No Comments My new Nordstrom credit card came in the mail, and I was pleasantly surprised.

article thumbnail

Service Untitled» Blog Archive » Use Glass Doors to Improve.

Service Untitled

Some companies go all out and have glass or otherwise transparent/translucent walls and really fancy office designs that are specfically laid out to encourage openness and free communication. A lot of companies underestimate the importance of the physical layout and design of their workplaces.

article thumbnail

Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Top companies recognize how this tremendous force can bring customer satisfaction, able suppliers to productively be in involved in the company’s best interest, and consequently mean profitability as all the cogs operate in a synchronized manner. You can follow any responses to this entry through the RSS 2.0 Well thought.

article thumbnail

Service Untitled» Blog Archive » Working on customer service skills

Service Untitled

It saves the company a huge amount of time, and keeps people happy. Some companies think that customer service representatives do not learn skills from abstract situations taught in seminars and training classes, but I witnessed an interesting experience yesterday that had been learned and mastered well.