Presentation, Restaurants and Training - Administrative Professionals Pulse

A Day in the Life of Renée Marino, a Broadway Star-Turned-Master Communicator

Success

FEBRUARY 29, 2024

That way, you present yourself as a real person, not a bullet-point list. Speaking of mealtime: Marino trains her own team on communication best practices at monthly lunch-and-learns. In fact, she knew she had to write her book after witnessing a family of five spend an entire restaurant dinner on tablets. “No No one spoke….

2024

2024 2013 Lifestyle Restaurants

The Great Mismatch: Why Employers And Employees Are No Longer In Sync

Allwork

JUNE 15, 2023

The pandemic presented a unique opportunity to work differently, which meant that most had to make a quick transition to remote work — often for the first time. The Great Mismatch refers to a misalignment in expectations between employees who want more remote work and employers who wish to return to traditional, office-based work practices. 

Restaurants

Restaurants Expenses Skills Collaborate

Is Your Company Pandemic-Resilient Or Future-Resilient?

Allwork

MAY 17, 2022

For food services, like restaurants, pandemic-resilience has included the adoption of outdoor seating arrangements, curb-side pickup, and technologically-enhanced delivery services. Entertainment industries, likewise, needed to digitize modes of presentation. Some companies are already quite prepared in this respect.

Forms

Forms Health Skills Training

Ep 239: Lucy Brazier – Author of The Modern-Day Assistant

LEADERASSISTANT.COM

OCTOBER 1, 2023

Lucy is author of The Modern-Day Assistant: Build Your Influence and Boost Your Potential , as well as the CEO of Marcham Publishing, a global force synonymous with world-class conferences and training. In this episode, Lucy talks about her new book, the Global Skills Matrix for administrative assistants, and much more.

Administrative Professionals

Administrative Professionals Restaurants Training Customer Service

Ep 254: Ciara Trotman on Forming Professional Relationships and Career Paths for Assistants

LEADERASSISTANT.COM

JANUARY 14, 2024

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Forms

Forms Finance Restaurants Customer Service

Ep 253: Amaia Arruabarrena – Former Executive Assistant to the CEO of ezCater

LEADERASSISTANT.COM

JANUARY 7, 2024

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Customer Service

Customer Service Restaurants Budget Environment

Ep 255: Maggie Olson Walks Through the Nova Chief of Staff Course

LEADERASSISTANT.COM

JANUARY 21, 2024

––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Restaurants

Restaurants Customer Service Budget Networking

Ep 234: Sarah Abbott – Executive Assistant to the CEO of Utz Brands

LEADERASSISTANT.COM

AUGUST 27, 2023

––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Customer Service

Customer Service Restaurants Budget Interviewing

Ep 250: Leslie Martinez on How to Land Your Ideal EA Role

LEADERASSISTANT.COM

DECEMBER 17, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Restaurants

Restaurants Customer Service Budget Networking

Ep 256: Ellen Richards on Career Pivots and Resilience in Job Seeking

LEADERASSISTANT.COM

JANUARY 28, 2024

She’s a professionally trained chef and mixed media collage artist who’s pieces draw inspiration from the worlds of art, fashion, food and nature. Beyond her professional pursuits, Ellen is a dedicated knowledge butterfly who blends her love of learning with her passion for creativity.

Restaurants

Restaurants Customer Service Budget Training

Ep 248: Cathy Rong – Chief of Staff for Questlove

LEADERASSISTANT.COM

DECEMBER 3, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Networking

Networking Restaurants Customer Service Budget

Ep 218: Naomi White on Language Models Like ChatGPT and How Executive Assistants Can Utilize Them

LEADERASSISTANT.COM

MAY 7, 2023

Join the Leader Assistant Circle Community for FREE to watch the video of my conversation with Naomi, and get a copy of her slide presentation. In this recording from one of our weekly Leader Assistant Zoom Chats , Naomi and I discuss language models like ChatGPT, automation and how it all can help us in our assistant roles.

Restaurants

Restaurants Mentoring Customer Service Budget

Ep 245: Natalie Lee – Senior Executive Assistant and EA Manager at Atlassian

LEADERASSISTANT.COM

NOVEMBER 12, 2023

––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Management

Management Restaurants Customer Service Budget

Ep 238: Concetta Green – Chief of Staff at Harvard Business Publishing

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 263: Fiona Young on AI and the Future of the EA Role

LEADERASSISTANT.COM

MARCH 17, 2024

Fiona is Californian by birth, but a Londoner by choice. THE LEADER ASSISTANT BOOK Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon and listen to the audiobook on Audible.

Restaurants

Restaurants Learning Confidence Google

Ep 240: Joe Rare on Email Management and Working with a Virtual Assistant Team

LEADERASSISTANT.COM

OCTOBER 8, 2023

In this episode of The Leader Assistant Podcast, Joe talks about recruiting, training, and managing virtual assistants, email management, tips for business process standardization, and the biggest mistake he’s ever made in working with an assistant.

Email

Email Management Restaurants Customer Service

Ep 251: Maria Smith on the Science and Benefits of Goal-Setting

LEADERASSISTANT.COM

DECEMBER 24, 2023

After 18 years of award-winning success in the corporate space, working as a sales leader for Fortune 500 companies across three different industries, Maria brings her unparalleled combination of experience to her proprietary process and interactive trainings, helping companies understand the science and benefits of goal-setting for their employees.

Goals

Goals 2004 Restaurants Equipment

Ep 252: Sage Johnson – Executive Assistant to the Co-CEOs of Catamount Constructors

LEADERASSISTANT.COM

DECEMBER 31, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

IAAP

IAAP Administrative Professionals Restaurants Customer Service

Ep 235: Jodi Reed on How Drag Racing Makes Her a Better Assistant

LEADERASSISTANT.COM

SEPTEMBER 3, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

2019

2019 2015 Restaurants Customer Service

Ep 249: Izzy Gousby on Managing a Team of Assistants and Cultivating Confidence

LEADERASSISTANT.COM

DECEMBER 10, 2023

There, she mentors and trains over 12 executive and senior administrative assistants. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Confidence

Confidence Management Restaurants Mentoring

Ep 210: Lexi Gunther – Executive Support Team Manager and Executive Assistant to the Head of Product at Cedar

LEADERASSISTANT.COM

MARCH 12, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Management

Management 2009 Restaurants Customer Service

Ep 212: Mariah Kerby on Discovering and Using Your Gifts, and Nurturing a Community of Growth for an Assistant Team

LEADERASSISTANT.COM

MARCH 26, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Gifts

Gifts Medical Networking Restaurants

Ep 228: Monica Martin on Advocating for Yourself and Pivoting when Priorities Change

LEADERASSISTANT.COM

JULY 16, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 233: Victoria Leech on Facilitating Meetings, Dealing with Stress and Burnout, and the Difference Between an Executive Assistant and a Chief of Staff

LEADERASSISTANT.COM

AUGUST 20, 2023

Audre Lorde CONNECT WITH VICTORIA Victoria on LinkedIn victorialeech.com joindonna.io (A training program designed to help entry-to-mid-level Executive Assistants at mid-sized companies up-level their skills and advance their careers.)

Stress

Stress Restaurants Customer Service Budget

Ep 246: Jared Kleinert – CEO of Offsite

LEADERASSISTANT.COM

NOVEMBER 19, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

2015

2015 Networking 2013 Restaurants

Master the Sales Mindset to Land Your Biggest Clients

Success

MARCH 9, 2022

Proof comes from testimonials, not sales presentations,” says Jeffrey Gitomer, president of Buy Gitomer and author of The Sales Bible and The Little Red Book of Selling. This holds true for a piece of manufacturing equipment, life insurance, clothing or dessert at a restaurant, he says. Top-selling self-improvement author Paul J.

Goals

Goals Training Skills Clothes

Ep 232: Eryn Anitavi on Relationship Management and the Trending Transition from Executive Assistant to Chief of Staff

LEADERASSISTANT.COM

AUGUST 13, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Management

Management Restaurants Customer Service Budget

Ep 225: Leigh Felton on the Chief of Staff Role and Responsible AI

LEADERASSISTANT.COM

JUNE 25, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 236: Sasha Eburne – VA Business Coach and Founder of Virtually Assisted

LEADERASSISTANT.COM

SEPTEMBER 10, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 244: Andrea Shaffran on Assisting 8 Executives and Holding Multiple Roles

LEADERASSISTANT.COM

NOVEMBER 5, 2023

.” ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Administrative Professionals

Administrative Professionals Restaurants 2023 Networking

Squaremeal Venues + Events Live

Practically Perfect PA

AUGUST 24, 2016

For many years I have consulted the guide for restaurant and venue ideas, it has always been my first port of call when managers have asked me to book restaurants for them. On the 21st September the keynote speaker is Angela Hartnett, who is also doing a book signing after her presentation. Book your place for free now.

Restaurants

Restaurants Suppliers 2016 Social Media

Ep 230: Yolanda Hunte on Changing How the World Sees Executive Assistants

LEADERASSISTANT.COM

JULY 30, 2023

Teaching and training other EAs about tips that can help others in their EA journeys. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Mentoring

Mentoring Training Networking Restaurants

Ep 222: Chynna Clayton – Former Special Assistant to Michelle Obama

LEADERASSISTANT.COM

JUNE 4, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Restaurants

Restaurants Travel Customer Service Stress

Ep 220: Yvette Nieves on Supporting Multiple Executives and Asking for a Seat at the Table

LEADERASSISTANT.COM

MAY 21, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 206: Nichole Brooks on Extending Grace at Work and Advocating for Assistants

LEADERASSISTANT.COM

FEBRUARY 12, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Administrative Professionals

Administrative Professionals Restaurants Customer Service Budget

Ep 217: Kara McKeage on Setting Boundaries, Communication, and Matching Personal Assistants with Executives

LEADERASSISTANT.COM

APRIL 30, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Agencies

Agencies Interviewing Restaurants Customer Service

Ep 223: Caroline Rice on Becoming a Business Partner to Your Executive and How the Rules of Improv Can Make You a Better Assistant

LEADERASSISTANT.COM

JUNE 11, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Restaurants

Restaurants Customer Service Budget Interviewing

Ep 211: Jessica McBride on ChatGPT, Emotional Intelligence, Finding Your Voice, and Vulnerability

LEADERASSISTANT.COM

MARCH 19, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

2021

2021 Restaurants Customer Service Budget

Ep 207: Deedee Benyi on Understanding the Business and Supporting Multiple Executives

LEADERASSISTANT.COM

FEBRUARY 19, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

2004

2004 2019 Administrative Professionals Restaurants

Ep 229: Michelle Motz on Being an EA in a Public Company and the Role of an EA in a Remote World

LEADERASSISTANT.COM

JULY 23, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Administrative Professionals

Administrative Professionals 2023 Finance Restaurants

Ep 226: Jen Johnsen – Executive Assistant at The Children’s Theatre Company

LEADERASSISTANT.COM

JULY 2, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

2013

2013 Etiquette Restaurants Customer Service

Ep 216: Claudette Clayton on Calendar and Email Management, Delegating, and Evolving as the Assistant Role Evolves

LEADERASSISTANT.COM

APRIL 23, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Calendars

Calendars Email Management Restaurants

Ep 227: David Karandish on Automation in the Workplace, Energy Management, and the Executive Assistant Partnership

LEADERASSISTANT.COM

JULY 9, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Management

Management 2014 2017 2006

Ep 213: Camryn Pickworth on Setting Boundaries, Team Building, and Launching a VA Business

LEADERASSISTANT.COM

APRIL 2, 2023

Camryn created an updated freelancing experience for her clients by granting them access to virtual assistants who receive continual training and mentorship. Camryn believes in the importance of a stranger’s kindness and strives to bring the values of compassion and support into her leadership style.

Restaurants

Restaurants Customer Service Budget Training

A Day in the Life of Renée Marino, a Broadway Star-Turned-Master Communicator

The Great Mismatch: Why Employers And Employees Are No Longer In Sync

Trending Sources

Is Your Company Pandemic-Resilient Or Future-Resilient?

Ep 239: Lucy Brazier – Author of The Modern-Day Assistant

Ep 254: Ciara Trotman on Forming Professional Relationships and Career Paths for Assistants

Ep 253: Amaia Arruabarrena – Former Executive Assistant to the CEO of ezCater

Ep 255: Maggie Olson Walks Through the Nova Chief of Staff Course

Ep 234: Sarah Abbott – Executive Assistant to the CEO of Utz Brands

Ep 250: Leslie Martinez on How to Land Your Ideal EA Role

Ep 256: Ellen Richards on Career Pivots and Resilience in Job Seeking

Ep 248: Cathy Rong – Chief of Staff for Questlove

Ep 218: Naomi White on Language Models Like ChatGPT and How Executive Assistants Can Utilize Them

Ep 245: Natalie Lee – Senior Executive Assistant and EA Manager at Atlassian

Ep 238: Concetta Green – Chief of Staff at Harvard Business Publishing

Ep 263: Fiona Young on AI and the Future of the EA Role

Ep 240: Joe Rare on Email Management and Working with a Virtual Assistant Team

Ep 251: Maria Smith on the Science and Benefits of Goal-Setting

Ep 252: Sage Johnson – Executive Assistant to the Co-CEOs of Catamount Constructors

Ep 235: Jodi Reed on How Drag Racing Makes Her a Better Assistant

Ep 249: Izzy Gousby on Managing a Team of Assistants and Cultivating Confidence

Ep 210: Lexi Gunther – Executive Support Team Manager and Executive Assistant to the Head of Product at Cedar

Ep 212: Mariah Kerby on Discovering and Using Your Gifts, and Nurturing a Community of Growth for an Assistant Team

Ep 228: Monica Martin on Advocating for Yourself and Pivoting when Priorities Change

Ep 233: Victoria Leech on Facilitating Meetings, Dealing with Stress and Burnout, and the Difference Between an Executive Assistant and a Chief of Staff

Ep 246: Jared Kleinert – CEO of Offsite

Master the Sales Mindset to Land Your Biggest Clients

Ep 232: Eryn Anitavi on Relationship Management and the Trending Transition from Executive Assistant to Chief of Staff

Ep 225: Leigh Felton on the Chief of Staff Role and Responsible AI

Ep 236: Sasha Eburne – VA Business Coach and Founder of Virtually Assisted

Ep 244: Andrea Shaffran on Assisting 8 Executives and Holding Multiple Roles

Squaremeal Venues + Events Live

Ep 230: Yolanda Hunte on Changing How the World Sees Executive Assistants

Ep 222: Chynna Clayton – Former Special Assistant to Michelle Obama

Ep 220: Yvette Nieves on Supporting Multiple Executives and Asking for a Seat at the Table

Ep 206: Nichole Brooks on Extending Grace at Work and Advocating for Assistants

Ep 217: Kara McKeage on Setting Boundaries, Communication, and Matching Personal Assistants with Executives

Ep 223: Caroline Rice on Becoming a Business Partner to Your Executive and How the Rules of Improv Can Make You a Better Assistant

Ep 211: Jessica McBride on ChatGPT, Emotional Intelligence, Finding Your Voice, and Vulnerability

Ep 207: Deedee Benyi on Understanding the Business and Supporting Multiple Executives

Ep 229: Michelle Motz on Being an EA in a Public Company and the Role of an EA in a Remote World

Ep 226: Jen Johnsen – Executive Assistant at The Children’s Theatre Company

Ep 216: Claudette Clayton on Calendar and Email Management, Delegating, and Evolving as the Assistant Role Evolves

Ep 227: David Karandish on Automation in the Workplace, Energy Management, and the Executive Assistant Partnership

Ep 213: Camryn Pickworth on Setting Boundaries, Team Building, and Launching a VA Business

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