Remove mega-menu emergencies
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How Simple Policies Can Change Your Business

blogs.sitepoint.com

Will you take on “emergency&# projects? Will you work on weekends and holidays? What level of client support will you provide and when? Turnaround Time/Rush Work - How much advance notice do you require for your work? Under what terms? Will you have an extra fee for last-minute work? What forms of payment do you accept?