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Standard Operating Procedures: Tips for Creating Business Systems | Office Organization & Office Efficiency | OfficeArrow

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Checklists ensure that all steps or actions occur, not necessarily in a specific order (though that can be part of the process), but rather just that they are completed, while a template is an established pattern - form letters, resume designs - that you can use over and over to produce the same result.

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Answering Reader Mail: Green EA, Green Executive

Musings of a High-Level Executive Assistant

Does your boss have allergies, special diet needs, medications (like epinephrine for bee stings?), If you are out sick, a temp will have to sub for you. Are they type A and super organized so they like lists printed out so they can carry it around or do they like information only in digital form? Do they know the vm passwords?