Mon.Sep 14, 2020

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The K-Shaped Recovery

Small Business Labs

There's much talk these days about a K-shaped recovery. This is a recovery where professionals and those with higher wealth and income are hurt less by the recession and recover more quickly than moderate and low-income Americans. The K-shape is driven, in part, because industries that employ high percentages of low and moderate wage jobs are not recovering as quickly as other industries.

AT&T 215
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Top 3 Signs You Need to Redesign Your Client Experience

Jen Lawrence

There comes a point in every business owner’s journey where they think, “Why is this so frustrating?” Running our own businesses isn’t quite as enjoyable as we had hoped, and putting financial stress aside, we seem to be struggling day in and day out. We’re buried in emails. We can’t seem to stay on top of things.

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How social inequality fuels political division | Keith Payne

TED Talks

"If we want to fix our politics, we have to do something about inequality," says social psychologist Keith Payne. Showing how economic inequality changes the way people see and behave towards one another, Payne helps explain the rise of the political polarization that's slicing up society -- and challenges us to think twice the next time we dismiss someone for the sake of politics.

UPS 52
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Top 3 Signs You Need to Redesign Your Client Experience

Jen Lawrence

There comes a point in every business owner’s journey where they think, “Why is this so frustrating?” Running our own businesses isn’t quite as enjoyable as we had hoped, and putting financial stress aside, we seem to be struggling day in and day out. We’re buried in emails. We can’t seem to stay on top of things.

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The Memory Edge: Outlearn, Outperform, Outlast

Speaker: Chester Santos

Forgetfulness is costing you time, money, and a ton of missed opportunities. In the age of automation, it’s easy to underestimate the power of a well-trained human mind. But memory isn’t just a parlor trick, it's a strategic edge. Human memory is one of the most underrated business skills. Whether you’re managing people, leading sessions, or having high-stakes conversations, remembering names, details, and concepts can be transformative in building trust, absorbing knowledge, and driving perform