article thumbnail

What Are 5 Components of Emotional Intelligence & How Do They Shape Your Future?

Success

Consider, for instance, an entrepreneur who has a great relationship with an essential supplier. The product, price and speed of delivery are each excellent, yet their customer service could use some improvement. After a stressful day for this entrepreneur, one particular customer service representative behaves rudely.

article thumbnail

Top 5 Tips for Working With a Mentor

The Small Business Blog

Top 5 Tips for Working With a Mentor by Stefan Töpfer on Jan 25, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Make sure that the mentor is aware of what you want from them e.g. cashflow advice. Develop a network of mentors you can rely on for good advice.

Mentoring 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » The benefits of a process-focused.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. It is the senior representatives who need to have the vision for the company, and they are the ones who need to focus on the critical processes, and in turn teach and mentor each lower level of management.

article thumbnail

Collaborating With The Enemy: Competitive Advantage? | THE SMALL.

The Small Business Blog

Within his business he has established what he calls a Mentor Board of Advisors, a group of people he turns to for advice and learning. Not surprisingly this group includes mentors within his own industry, but what is unique about Scudamore is that some of these mentors run the businesses he competes against every day.

article thumbnail

Small Business World News Round-up - 2009/11/03

The Small Business Blog

Entrepreneurs benefit from mentors : Starting a new business involves a steep learning curve, but thanks to a local mentoring program, owners of fledgling Sask atoon businesses can call on the experience of established entrepreneurs. The small business owner was at a clear disadvantage – until now! — ST.

2009 100
article thumbnail

Top 5 Tips on Making Big Changes

The Small Business Blog

Oh, and get the mentoring and personal access to make it happen as safely as possible. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!

2007 100
article thumbnail

Let Go A Little and Help Your Business

The Small Business Blog

I already tried doing QA but I find that I spend more time telling the people or mentor them on how to correct a certain issue to get the job done. The truth is unless you have an employee working for your people that you outsource don’t seem to pay attention to details much. Digg Furl Netscape Yahoo!

2007 100