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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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Ep 241: Elena Navarro on Corporate Culture, Toxic Workplaces, and Maintaining Confidentiality

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. It, there’s been definitely some amazing people that I’ve met along the way. But be professional.

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Don't charge by the hour! | THE SMALL BUSINESS BLOG

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Thus charging by the hour is definitely something that i would do in my business. Pricing by the hour can be great, but customers like to know what their final cost will be before commiting. External Links External Links SynergyOne.co.uk

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29 Beautiful Stories That Will Restore Your Faith in Humanity

Success

Months passed and she noticed his lighthearted manner with customers or the occasional friend in town, Stuck behind a digital highlight reel, it was nearly impossible to spot the thorn in his crown. Pete and I looked at each other and said, ‘Wow, this is definitely something we were meant to do,’” Ranney said. ROBYN PASSANTE.

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How to Protect Your Time and Energy by Creating Boundaries

Jen Lawrence

Customers and colleagues are using social media for business at alarming rates. Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. If you hate baby showers, send a thoughtful gift and be done with it.

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How to Protect Your Time and Energy by Creating Boundaries

Jen Lawrence

Customers and colleagues are using social media for business at alarming rates. Throw in collaboration and communication tools like Slack, workflow managers, chat, text, *gasp* the phone… and the idea of unplugging becomes downright laughable. If you hate baby showers, send a thoughtful gift and be done with it.